NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Get Pricing Details

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 961-970 out of 1263

MB

Mandeep B

03/27/20

5 out of 5

"Stellar experience receiving quality user surveys and testing"

What do you like best about UserTesting? User Testing is very easy to use and best of all you get accurate, fast results! I was absolutely shocked on how I got real users that were screened properly. The quality of the results exceeded my expectations. Plus, I thought it could take days to receive results but it was literally under an hour. Amazing results!

AU

Anonymous User

03/27/20

5 out of 5

"User-friendly, efficient testing platform"

What do you like best about UserTesting? Really easy to set up user tests, with lots of helpful question types. Great template tasks as well, very handy when splitting testing with colleagues that have less experience with testing. Very quick turn around times, and good quality videos and feedback.

AU

Anonymous User

03/27/20

3.5 out of 5

"Helpful for remote testing capabilities"

What do you like best about UserTesting? Seeing interactions and hearing oral feedback What do you dislike about UserTesting?

UI

User in Non-Profit Organization Management

03/27/20

5 out of 5

"Such a time saver!"

What do you like best? Being able to write highlight reels by task saves so much time in usability synthesis! The metrics dashboard is also super helpful to see the ratings charts.

UI

User in Telecommunications

03/27/20

5 out of 5

"Easy and Fast User Testing"

What do you like best? The most helpful aspect of the UserTesting is being able to choose the demographic you want to target. You can get down to really precise details about it and they help you find them. Also, I usually get a response to my test within hours which helps us move relatively fast with decisions.

AU

Anonymous User

03/27/20

5 out of 5

"Intuitive, quick, and easy way to get quick feedback"

What do you like best about UserTesting? Easy to design, launch, and receive results What do you dislike about UserTesting?

AU

Anonymous User

03/27/20

5 out of 5

"Couldn't work without it"

What do you like best about UserTesting? The best feature by far is just being able to recruit my target audience within minutes. The time and effort it saves is invaluable.

AU

Anonymous User

03/27/20

5 out of 5

"Quick feedback and product iteration"

What do you like best about UserTesting? We are able to have truely agile product development with User Testing because of their quick filling and creation of tests. The templates are great places to start any sort of test, and we are able to iterate on our product ideas incredibly quickly.

UI

User in Entertainment

03/27/20

3.5 out of 5

"UserTesting is really good for Usability Testing, but be cautious of "Professional Testers""

What do you like best? The tools for setting up a test, as well as for evaluation and note taking are really helpful.

AU

Anonymous User

03/27/20

3.5 out of 5

"A great way to do fast and accurate research - but subscriptions too costly for some companies"

What do you like best about UserTesting? UserTesting is amazing at empowering you to conduct research. The most flexible and extensive screening options of all of the tools out there.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].