9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 941-950 out of 1263
UI
User in Leisure, Travel & Tourism
03/31/20
"Great Platform"
What do you like best? Usertesting.com gives me access to unlimited tests and hundreds of thousands of users.
UI
User in Financial Services
03/31/20
"Even great for a specific demographics"
What do you like best? We were able to recruit users with our very specific demographics: industry, job role, etc which was so great. We got to get insights from our competitors too as some of them are customers using our competitors' software.
AU
Anonymous User
03/31/20
"Highly Recommend this tool for UX Research"
What do you like best about UserTesting? I like that videos are recorded (screen and voice) so it makes it easy to look at insights, take notes, etc. I like that I can create clips to share with colleagues, and that I can play around with a lot of settings. I use it heavily for User Research for my job as a Product Designer. I also like that I can rewind, fast forward, speed up, slow down, and take notes.
AU
Anonymous User
03/30/20
"User friendly platform, would recommend!"
What do you like best about UserTesting? The ease of use of the service i have used What do you dislike about UserTesting?
UI
User in Hospital & Health Care
03/30/20
"User friendly platform, would recommend!"
What do you like best? The ease of use of the service i have used What do you dislike?
IC
Internal Consultant in Financial Services
03/28/20
"really use full in some of the use cases. not much helpful for new innovative ideas"
What do you like best? Quick Turnaround time and some are really insightful What do you dislike?
AU
Anonymous User
03/28/20
"really use full in some of the use cases. not much helpful for new innovative ideas"
What do you like best about UserTesting? Quick Turnaround time and some are really insightful What do you dislike about UserTesting?
AU
Anonymous User
03/27/20
"User Testing review"
What do you like best about UserTesting? Quick and easy access to real product feedback; videos of people using our product; easy test set up; great features to take notes or create clips from recordings; ability to follow up with user testers afterwards
EO
Emily O
03/27/20
"Transformed our UX Research practice!"
What do you like best about UserTesting? It's so easy to draft up and launch tests, and insights come in so quickly! Their templates are super useful and their Support staff is always there if you have a question. I'm also obsessed with the Highlight reel creator - it's insanely easy to make clips and piece together videos for hard-hitting insight reels to share with the team with the simple copy/paste of a hyperlink. Plus, we love the Live Convos feature - these are practically on demand ...
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AU
Anonymous User
03/27/20
"Such a time saver!"
What do you like best about UserTesting? Being able to write highlight reels by task saves so much time in usability synthesis! The metrics dashboard is also super helpful to see the ratings charts.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].