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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in May 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 921-930 out of 1263

AU

Anonymous User

03/31/20

3.5 out of 5

"Good, but limited options."

What do you like best about UserTesting? How fast I can get responses and specifically on certain platforms. What do you dislike about UserTesting?

UI

User in Computer Software

03/31/20

3.5 out of 5

"Great Idea and very useful tool for Product managers"

What do you like best? I really like the idea of the market place, I think the fact that as a Product Manager you can access your actual users and define your testing terms base on different segments is amazing.

AU

Anonymous User

03/31/20

3.5 out of 5

"Great Idea and very useful tool for Product managers"

What do you like best about UserTesting? I really like the idea of the market place, I think the fact that as a Product Manager you can access your actual users and define your testing terms base on different segments is amazing.

UI

User in Retail

03/31/20

3.5 out of 5

"Good, but limited options."

What do you like best? How fast I can get responses and specifically on certain platforms.

HW

Hugo W

03/31/20

3.5 out of 5

"Easy insights in minutes"

What do you like best about UserTesting? You can literally get an idea of your design in minutes. Their big pool of registered testers makes the process quick and efficient.

AU

Anonymous User

03/31/20

3 out of 5

"User testing review"

What do you like best about UserTesting? That I'm able to make money for completing pretty basic tasks. It's fun to give feedback and know that my opinion is being valued. I also like that I can participate whenever I want. Everything is on my own time, in terms of trying to participate in surveys. I can keep trying to enter in a lot or a little. I like having that control.

IC

Internal Consultant in Package/Freight Delivery

03/31/20

3 out of 5

"Good but expensive"

What do you like best? Transcription feature. Save a lot of time What do you dislike?

UI

User in Information Technology and Services

03/31/20

3 out of 5

"User testing review"

What do you like best? That I'm able to make money for completing pretty basic tasks. It's fun to give feedback and know that my opinion is being valued. I also like that I can participate whenever I want. Everything is on my own time, in terms of trying to participate in surveys. I can keep trying to enter in a lot or a little. I like having that control.

AU

Anonymous User

03/31/20

3 out of 5

"Good but expensive"

What do you like best about UserTesting? Transcription feature. Save a lot of time What do you dislike about UserTesting?

AU

Anonymous User

03/31/20

2.5 out of 5

"I don't recommend websites to friends and colleagues."

What do you like best about UserTesting? Quickly accessing customers feedback for web and mobile prototypes. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].