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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 921-930 out of 1263

AU

Anonymous User

03/31/20

4.5 out of 5

"Great Platform"

What do you like best about UserTesting? Usertesting.com gives me access to unlimited tests and hundreds of thousands of users. What do you dislike about UserTesting?

UI

User in Marketing and Advertising

03/31/20

4.5 out of 5

"would recommend, very easy to use"

What do you like best? i like that you can get paid for doing small tasks What do you dislike?

AU

Anonymous User

03/31/20

4.5 out of 5

"UT review"

What do you like best about UserTesting? I like how you can recruit easily on UT. What do you dislike about UserTesting?

JS

Josey S

03/31/20

4.5 out of 5

"User Testing Awesome Tool"

What do you like best about UserTesting? I was able to pick up and use the tool with little instruction and tutorials. It was easy to use and troubleshoot. I would suggest that any team can pick up this tool and learn it quickly to get user feedback within days.

EF

Eric F

03/31/20

4.5 out of 5

"Great feedback platform from users across the country."

What do you like best about UserTesting? How quickly we receive results and the ability to have a variety of questions included (voice, written, multiple choice). It's great to access people that we would otherwise not be able to talk to in person. The Excel files that you can export are great to help synthesize information quickly and compile different tests together. Additionally, the ability to give access to our team to view videos from users directly is a huge bonus to validate the ...

Read more

AU

Anonymous User

03/31/20

4.5 out of 5

"Great intuitive user experience, & prompt customer support including during the interviews."

What do you like best about UserTesting? The amount and speed of customer support What do you dislike about UserTesting?

JV

Joseph V

03/31/20

4.5 out of 5

"User Testing Made Easy"

What do you like best about UserTesting? I love how simple it is to use and and the quality of the candidates that use the platform. We can quickly gain insight within a day or even hours of posting our test. The feedback mechanism given back from UserTesting has been extremely instrumental in validating products and experiences.

AU

Anonymous User

03/31/20

4.5 out of 5

"would recommend, very easy to use"

What do you like best about UserTesting? i like that you can get paid for doing small tasks What do you dislike about UserTesting?

UI

User in Information Technology and Services

03/31/20

4.5 out of 5

"UT review"

What do you like best? I like how you can recruit easily on UT. What do you dislike?

AU

Anonymous User

03/31/20

4.5 out of 5

"Valuable and insightful"

What do you like best about UserTesting? Getting insights from real users, hearing their reactions in their own voice. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].