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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 911-920 out of 1263

BA

Brian A

03/31/20

4.5 out of 5

"Great for testing collateral"

What do you like best about UserTesting? We have found User Testing gives us a lot of flexibility to test ideas no matter where we are in the in the process. What do you dislike about UserTesting?

AI

Administrator in Computer Software

03/31/20

4.5 out of 5

"Quick feedback for concepts/designs/architecture"

What do you like best? UserTesting provides a panel of users and gets feedback very quickly -- sometimes in a few hours. I love that the videos are easily accessible and can be shared or edited.

UI

User in Health, Wellness and Fitness

03/31/20

4.5 out of 5

"Get diverse product feedback in a pinch"

What do you like best? Usertesting.com has proven to be an invaluable resource for our teams to facilitate qualitative research and collect important feedback about our product. It makes it really simple to setup and launch a test to prove a hypothesis and get results back in the same day.

AU

Anonymous User

03/31/20

4.5 out of 5

"User Testing Feedback"

What do you like best about UserTesting? - I like that it's quick - I can share videos quickly

AU

Anonymous User

03/31/20

4.5 out of 5

"Even great for a specific demographics"

What do you like best about UserTesting? We were able to recruit users with our very specific demographics: industry, job role, etc which was so great. We got to get insights from our competitors too as some of them are customers using our competitors' software.

AU

Anonymous User

03/31/20

4.5 out of 5

"Get diverse product feedback in a pinch"

What do you like best about UserTesting? Usertesting.com has proven to be an invaluable resource for our teams to facilitate qualitative research and collect important feedback about our product. It makes it really simple to setup and launch a test to prove a hypothesis and get results back in the same day.

AU

Anonymous User

03/31/20

4.5 out of 5

"I have found it valuable for creative optimization."

What do you like best about UserTesting? The multiple options of how to test and ask test questions. What do you dislike about UserTesting?

JM

Joshua M

03/31/20

4.5 out of 5

"Great for scheduling!"

What do you like best about UserTesting? I like the automatic scheduling with users. What do you dislike about UserTesting?

UI

User in Financial Services

03/31/20

4.5 out of 5

"I have found it valuable for creative optimization."

What do you like best? The multiple options of how to test and ask test questions. What do you dislike?

AU

Anonymous User

03/31/20

4.5 out of 5

"User testing is great for understanding real user issues"

What do you like best about UserTesting? The quick turnaround in getting users testing- from testing something quick to a more in depth test it allows for quick testing on key things. It also offers a variety of options for testing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].