9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 891-900 out of 1263
AU
Anonymous User
03/31/20
"User testing review"
What do you like best about UserTesting? That I'm able to make money for completing pretty basic tasks. It's fun to give feedback and know that my opinion is being valued. I also like that I can participate whenever I want. Everything is on my own time, in terms of trying to participate in surveys. I can keep trying to enter in a lot or a little. I like having that control.
UI
User in Information Technology and Services
03/31/20
"User testing review"
What do you like best? That I'm able to make money for completing pretty basic tasks. It's fun to give feedback and know that my opinion is being valued. I also like that I can participate whenever I want. Everything is on my own time, in terms of trying to participate in surveys. I can keep trying to enter in a lot or a little. I like having that control.
AU
Anonymous User
03/31/20
"I had several reviewers not even know what prototyping software was"
What do you like best about UserTesting? it’s very quick in giving responses and customer support. What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"Good but expensive"
What do you like best about UserTesting? Transcription feature. Save a lot of time What do you dislike about UserTesting?
IA
Industry Analyst / Tech Writer in Computer Software
03/31/20
"I had several reviewers not even know what prototyping software was"
What do you like best? it’s very quick in giving responses and customer support. What do you dislike?
IC
Internal Consultant in Package/Freight Delivery
03/31/20
"Good but expensive"
What do you like best? Transcription feature. Save a lot of time What do you dislike?
AI
Administrator in Health, Wellness and Fitness
03/31/20
"It was good - then it got expensive."
What do you like best? I like the platform for the user testing. Easy to use. What do you dislike?
JF
Jennifer F
03/31/20
"Jenny's UT Review"
What do you like best about UserTesting? I really like the read aloud and fresh eyes features as they allow me to reach a diverse group of individuals and I can get a more concise answer versus if someone only types a response. User testing also provides nice analytics of questions in an excel export which is really helpful. I also appreciate that on the scaled rating questions, UT allows for unique scales (ex. Least -Most Importance)
AU
Anonymous User
03/31/20
"It was good - then it got expensive."
What do you like best about UserTesting? I like the platform for the user testing. Easy to use. What do you dislike about UserTesting?
UI
User in Design
03/31/20
"Powerful synthesis, but an overall clunky experience"
What do you like best? The synthesis tools are good for looking at research holistically across clicks and replies. I also appreciate watching videos and the ease of creating, sharing, and stringing together video clips.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].