9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 861-870 out of 1263
UI
User in Real Estate
03/31/20
"I like UserTesting!"
What do you like best? Ability to filter users and feedback!!!! What do you dislike?
IC
Internal Consultant in Apparel & Fashion
03/31/20
"Great service: quick and useful"
What do you like best? The platform is intuitive and easy to use. It has loads of resources (clips, script etc) and also if there is a problem with a user you will get this replaced quickly.
AU
Anonymous User
03/31/20
"INntuitive User Testing at your fingertips"
What do you like best about UserTesting? Working in a fast paced design and development environment, I appreciate the quick turn around of result. Within 24 hours of submitting your test plan / recruitment survey you can have a multitude of in-depth user interviews complete.
BK
Ben K
03/31/20
"Great tool to test user experience"
What do you like best about UserTesting? fast and simple - you get the insights you want in just a few hours What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"It's useful and very fast to get responses you need to further your analysis."
What do you like best about UserTesting? Being able to quickly receive feedback on ideas and prototypes to validate assumptions or design. What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"Good experience overall, but some sessions were poor quality"
What do you like best about UserTesting? The ability to create tasks that helped us understand the user experience from website navigation to initial app experience. Also, the ability for us to tag interesting insights to share internally with our team.
UI
User in Human Resources
03/31/20
"Great tool for quick research"
What do you like best? UserTesting is great at getting your team quick insights into your product. It excels at a fast turnaround, often times within the same day. This is great when you need to get some simple usability feedback on a prototype or on a live product.
CI
Consultant in Retail
03/31/20
"It's useful and very fast to get responses you need to further your analysis."
What do you like best? Being able to quickly receive feedback on ideas and prototypes to validate assumptions or design.
UI
User in Design
03/31/20
"Powerful synthesis, but an overall clunky experience"
What do you like best? The synthesis tools are good for looking at research holistically across clicks and replies. I also appreciate watching videos and the ease of creating, sharing, and stringing together video clips.
AU
Anonymous User
03/31/20
"Easy, quick, and customer-focused."
What do you like best about UserTesting? It's so quick to get conversational feedback and intuitive to use. What do you dislike about UserTesting?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].