9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 821-830 out of 1263
MS
Matt S
03/31/20
"Great way to find out about customer experience insights."
What do you like best about UserTesting? The capability to pick how many people test. What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"Great tool for usability testing"
What do you like best about UserTesting? Our research team likes how quickly we can put tests in front of users and how quickly we can iterate on our designs because of it. We also like the clip functionality within each session as it transcribes and helps stakeholders hear from the real users
AU
Anonymous User
03/31/20
"Great service: quick and useful"
What do you like best about UserTesting? The platform is intuitive and easy to use. It has loads of resources (clips, script etc) and also if there is a problem with a user you will get this replaced quickly.
WH
Wes H
03/31/20
"Easy to use, valuable data to share"
What do you like best about UserTesting? I like how easy it is to make comments that align with the video time stamp. In addition, hightlight reels are invaluable for sharing with upper management.
IC
Internal Consultant in Apparel & Fashion
03/31/20
"Great service: quick and useful"
What do you like best? The platform is intuitive and easy to use. It has loads of resources (clips, script etc) and also if there is a problem with a user you will get this replaced quickly.
MC
Matthew C
03/31/20
"Best Qualitative Testing Tool for UX"
What do you like best about UserTesting? The ability to ask any question of a subset of our users and the ability to use pre filled surveys to help get started. Being able to set screener questions has also helped us isolate new demographics and get a fresh look on our product from markets we currently are not reaching with conventional marketing. The staff at UserTesting is also very helpful in explaining new features and regularly checks in on us to see if we are getting the most out of ...
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AU
Anonymous User
03/31/20
"Great tool that helps to make smart design decisions."
What do you like best about UserTesting? Super easy interface allows to set up test quickly and easily. It also takes just a few hours, sometimes a few minutes, to get the results.
AI
Administrator in Online Media
03/31/20
"Best user testing app for understanding users"
What do you like best? We learn lots of information about our user behaviors. Voice quality is perfect 👌 testers make their job perfectly.
UI
User in Financial Services
03/31/20
"User Testing Feedback"
What do you like best? - I like that it's quick - I can share videos quickly
UI
User in Health, Wellness and Fitness
03/31/20
"Great tool that helps to make smart design decisions."
What do you like best? Super easy interface allows to set up test quickly and easily. It also takes just a few hours, sometimes a few minutes, to get the results.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].