9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 811-820 out of 1263
AU
Anonymous User
03/31/20
"I like UserTesting!"
What do you like best about UserTesting? Ability to filter users and feedback!!!! What do you dislike about UserTesting?
UI
User in Computer Software
03/31/20
"A very easy-to-use platform!"
What do you like best? - Overall ease of use - UserTesting is *super easy* to jump in and set up tests within a couple of hours
AU
Anonymous User
03/31/20
"Very useful tool that is always improving"
What do you like best about UserTesting? It is extremely easy to reach real users What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"Excellent at Moderated Usability Tests"
What do you like best about UserTesting? Having the scheduling built into the tool and being able to set a cap on the number of participants was incredibly helpful. For doing moderated remote testing UserTesting is great!
AI
Administrator in Information Technology and Services
03/31/20
"Great participation pool, amazing customer success team."
What do you like best? Recruits ideal users quickly. Test creation is easy. Love the customer success team.
AU
Anonymous User
03/31/20
"An easy way to get your company started with testing"
What do you like best about UserTesting? Best thing about user testing is how easy and quick it is to start a test. As a UX designer, sometimes the hardest part of testing is getting the right audience. User Testing incentivizes the testers and has them already ramped up to test which makes that process fast and simple.
AU
Anonymous User
03/31/20
"Best user testing app for understanding users"
What do you like best about UserTesting? We learn lots of information about our user behaviors. Voice quality is perfect 👌 testers make their job perfectly. What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"User testing is a great way to quickly reach out to a wide array of users."
What do you like best about UserTesting? It is super easy to build tests on UT.com. It allows you to take snippets from user feedback which is extremely impactful when presenting your findings to a wider audience.
BK
Ben K
03/31/20
"Great tool to test user experience"
What do you like best about UserTesting? fast and simple - you get the insights you want in just a few hours What do you dislike about UserTesting?
AU
Anonymous User
03/31/20
"A great platform for quick and dirty remote testing"
What do you like best about UserTesting? It’s a fantastic way to recruit participants quickly. It’s a great tool to manage stakeholders and have the ability to answer their questions quickly by speaking to customers without the lengthy and costly formal face to face recruitment process.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].