9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 791-800 out of 1263
AU
Anonymous User
04/01/20
"A great remote tool for fast research"
What do you like best about UserTesting? Tests have a fast turnaround and it's great to recruit qualified users so quickly What do you dislike about UserTesting?
OB
Oriol B
04/01/20
"Get to know your user in minutes"
What do you like best about UserTesting? After designing a new feature I can validate it with my target in a matter of minutes. What do you dislike about UserTesting?
UI
User in Consumer Goods
04/01/20
"Quick, efficient testing"
What do you like best? How easy it is to set up a test, and how quick it is to find users. I save a lot of time not having to find users to conduct a test, and also by being able to duplicate and edit tests to iterate.
AU
Anonymous User
04/01/20
"Quick, efficient testing"
What do you like best about UserTesting? How easy it is to set up a test, and how quick it is to find users. I save a lot of time not having to find users to conduct a test, and also by being able to duplicate and edit tests to iterate.
UI
User in Health, Wellness and Fitness
04/01/20
"Great way of getting quick, reliable feedback"
What do you like best? I love how quick the feedback cycle is. Using other channels/methods of validating ideas/designs can take much longer and delay project or company direction.
AI
Administrator in Automotive
04/01/20
"My review for UserTesting"
What do you like best? As a user experience designer, I find User Testing very helpful in understanding users because it's easy to set up interviews, customize and also share. Collecting valuable information and marking the important information from users are important and I like that feature. It's also easy to share with my team and this is valuable because I can use this to define and understand our users.
AU
Anonymous User
04/01/20
"My review for UserTesting"
What do you like best about UserTesting? As a user experience designer, I find User Testing very helpful in understanding users because it's easy to set up interviews, customize and also share. Collecting valuable information and marking the important information from users are important and I like that feature. It's also easy to share with my team and this is valuable because I can use this to define and understand our users.
AU
Anonymous User
04/01/20
"Great way of getting quick, reliable feedback"
What do you like best about UserTesting? I love how quick the feedback cycle is. Using other channels/methods of validating ideas/designs can take much longer and delay project or company direction.
AI
Administrator in Online Media
03/31/20
"Best user testing app for understanding users"
What do you like best? We learn lots of information about our user behaviors. Voice quality is perfect 👌 testers make their job perfectly.
AU
Anonymous User
03/31/20
"Great participation pool, amazing customer success team."
What do you like best about UserTesting? Recruits ideal users quickly. Test creation is easy. Love the customer success team. What do you dislike about UserTesting?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].