9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 781-790 out of 1263
RM
Rachel M
04/02/20
"User Testing makes getting insights a cinch!"
What do you like best about UserTesting? I like that I don't have to wait or mess with scheduling to get my results! What do you dislike about UserTesting?
AI
Administrator in Hospital & Health Care
04/02/20
"UserTesting provides the biggest panel of participants with a very simple interface."
What do you like best? The fast response time from participants fits my team's busy backlog.
AU
Anonymous User
04/02/20
"UsertTesting is a user friendly tool to quickly capture valuable feedback."
What do you like best about UserTesting? I like the flexibility of the question format, user demographics and plans. What do you dislike about UserTesting?
AI
Agency in Marketing and Advertising
04/02/20
"Exactly what you need"
What do you like best? Speed of finding testers, quality of the testers What do you dislike?
IC
Internal Consultant in Food & Beverages
04/01/20
"A great remote tool for fast research"
What do you like best? Tests have a fast turnaround and it's great to recruit qualified users so quickly
NZ
Noel Z
04/01/20
"UserTesting helps us validate or kill ideas, fast."
What do you like best about UserTesting? The speed in which we can launch tests, but mostly, the fact that they have the best user panel to test products. I also like the abundance of features user testing comes with... it's remarkable, especially when compared to thier other competitors.
AU
Anonymous User
04/01/20
"Director of Growth"
What do you like best about UserTesting? Scalability, panel size and variety, access to videos What do you dislike about UserTesting?
MZ
Michael Z
04/01/20
"Great tool for remote user testing and democratising research at your company!"
What do you like best about UserTesting? Fast access to users and fast turn around. It also allows non researchers to get involved in user research. It allows easy gathering of insights across product and design.
UI
User in Computer Games
04/01/20
"Director of Growth"
What do you like best? Scalability, panel size and variety, access to videos What do you dislike?
DF
Daveit F
04/01/20
"Fantastic for both Company and User."
What do you like best about UserTesting? I'm in the position where I've tried usertesting on both sides of the coin ; for my company [most of the time] and as a tester myself.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].