9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 761-770 out of 1263
RU
Roger U
04/02/20
"Tried and true testing platform"
What do you like best about UserTesting? UserTesting is great for getting quick, high-quality feedback from a wide range of populations. What do you dislike about UserTesting?
UI
User in Legal Services
04/02/20
"User testing is a great way to receive insightful feedback."
What do you like best? I'm a product manager/interaction designer try and use it on all my projects. Even with projects I'm confident in I'm always able to take away new insights and findings from watching users interact with prototypes.
SL
Scott L
04/02/20
"Great Platform for User Feedback"
What do you like best about UserTesting? The combination of video and screen recording proves very beneficial when tracking bugs or getting suggestions for increased user friendliness. The platform really allows the tester to review your website in real time and in a way that most users would engage. This allows you to see the interaction and also allows the tester to provide valuable feedback. We have used User Testing for 2 years and find it to be a very good tool that provides feedback ...
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AU
Anonymous User
04/02/20
"Unmoderated testing has been a great feature"
What do you like best about UserTesting? The ability to test upwards of 20+ users, the recruitment panel, the various modules available to build a test to resemble a qualtitative session when done in-person.
JW
Jackie W
04/02/20
"The options for how to analyze the data are very helpful."
What do you like best about UserTesting? What I like is best is that this has a nice clean interface that provides options for different kinds of studies. I like that it prompts me for input so it pretty much creates the test for me.
AU
Anonymous User
04/02/20
"Easy to use!"
What do you like best about UserTesting? It's a quick way to get real user feedback. They have a huge panel which makes it super easy and fast to recruit for specific demographics. Its super easy to make clips and highlight reels to show stakeholders. its also very easy to recruit for moderated studies. They are also great with replacing users if you have participants who don't follow instructions.
UI
User in Health, Wellness and Fitness
04/02/20
"User Testing Review"
What do you like best? The best part about UserTesting is that we are able to get a ton of different opinions about new product ideas and gain more of an insight into how much value an idea will bring to our users.
PS
Pierre-Luc S
04/02/20
"The fastest and most convenient way to get feedback."
What do you like best about UserTesting? It is efficient, fast and results are accurate. I can get clear insights for potential or active customers. These customers are a great resource and help in taking design and UX decisions.
CH
Chris H
04/02/20
"UserTesting has changed the way the world builds products"
What do you like best about UserTesting? Amazingly fast turn around, with simple guided instructions for setting up new tests. The product includes comprehensive panel screening capabilities, so I can get the exact type of user I'm looking for. Most of the time, however, I'm looking for basic UX feedback so the profile of the users/testers doesn't matter.
CI
Consultant in Marketing and Advertising
04/02/20
"UsertTesting is a user friendly tool to quickly capture valuable feedback."
What do you like best? I like the flexibility of the question format, user demographics and plans.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].