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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 751-760 out of 1263

DS

Deepak S

04/02/20

5 out of 5

"A perfect platform to get tested of your app"

What do you like best about UserTesting? User testing is a tool that provide easy interface to configure your tests. It helps to connect with quality of testers. we have used for various projects and provide good solutions for us.

AU

Anonymous User

04/02/20

5 out of 5

"Great insight from users"

What do you like best about UserTesting? Having a focus group for your brand is always expensive. However, UserTesting will give you a great opportunity of how your target audience feel about your website.

JR

James R

04/02/20

5 out of 5

"I think they are great. Thank you."

What do you like best about UserTesting? That it is easy to use and it is also easy to recruit participants. What do you dislike about UserTesting?

UI

User in Publishing

04/02/20

4.5 out of 5

"Fantastic Service, unique insights"

What do you like best? The ability to quickly get participants from the UT pool. I love adding in demos to quickly test something to get results within an hour. Our research team is much stronger with the ability to do this.

AU

Anonymous User

04/02/20

4.5 out of 5

"Exactly what you need"

What do you like best about UserTesting? Speed of finding testers, quality of the testers What do you dislike about UserTesting?

AU

Anonymous User

04/02/20

4.5 out of 5

"Happy with Usertesting.com"

What do you like best about UserTesting? The point that i do not have to be present to run the validations. What do you dislike about UserTesting?

UI

User in Leisure, Travel & Tourism

04/02/20

5 out of 5

"It has been fantastic"

What do you like best? I love how fast we can get direct feedback from users. It has allowed us all to rapidly iterate and improve our ux.

TA

Todd A

04/02/20

5 out of 5

"UserTesting makes testing easy to find valuable insights."

What do you like best about UserTesting? The larger user base and easy interface are my favorite features. What do you dislike about UserTesting?

BK

Brooke K

04/02/20

4.5 out of 5

"One stop shop for qualitative user testing"

What do you like best about UserTesting? It's so easy and fast to recruit participants. Takes the work out of setting up recording and compensation. The features I use the most are the balanced comparison, highlight transcript feature, and the metrics section. I also like that it gives me the flexibility to use their own panel vs users from our own website.

AU

Anonymous User

04/02/20

4.5 out of 5

"UserTesting provides the biggest panel of participants with a very simple interface."

What do you like best about UserTesting? The fast response time from participants fits my team's busy backlog. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].