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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 741-750 out of 1263

IH

Iana H

04/02/20

4 out of 5

"Worth it to get for your design and research team"

What do you like best about UserTesting? I like being able to conduct research without having to find candidates and schedule them out. What do you dislike about UserTesting?

UI

User in Health, Wellness and Fitness

04/02/20

4 out of 5

"PM Review"

What do you like best? I get insights from people on designs and concepts really quickly!

RS

Rahul S

04/02/20

4 out of 5

"Great tool for improving UX"

What do you like best about UserTesting? Overall workflow. Ability to test multiple ideas with customers and get valuable data point.

AU

Anonymous User

04/02/20

5 out of 5

"It has been fantastic"

What do you like best about UserTesting? I love how fast we can get direct feedback from users. It has allowed us all to rapidly iterate and improve our ux. What do you dislike about UserTesting?

AU

Anonymous User

04/02/20

5 out of 5

"User Testing Review"

What do you like best about UserTesting? The best part about UserTesting is that we are able to get a ton of different opinions about new product ideas and gain more of an insight into how much value an idea will bring to our users.

AI

Administrator in Computer Games

04/02/20

5 out of 5

"An easy, no-hassle way to get feedback on your products"

What do you like best? How quickly we can implement something, get it into user's hands and see their reaction.

AI

Administrator in Financial Services

04/02/20

5 out of 5

"UserTesting.com makes it really easy to get usability feedback."

What do you like best? That it's really easy to get a prototype in front of users. Testers are readily available and you can get high quality usability feedback.

UI

User in Entertainment

04/02/20

4.5 out of 5

"Usertesting.com review"

What do you like best? - Fast responses from users - Diverse demographics of participants

AU

Anonymous User

04/02/20

4.5 out of 5

"Efficient testing, fast results"

What do you like best about UserTesting? The degree to which you can refine your testing pool What do you dislike about UserTesting?

JC

Juan C

04/02/20

5 out of 5

"Usertesting.com allows for quick turnaround research"

What do you like best about UserTesting? I like the ability to create a test, recruit, and have results the same day. This allows me to get feedback to my designers in a quick and informed way.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].