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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 731-740 out of 1263

UI

User in Computer Software

04/02/20

3.5 out of 5

"Pretty good for the basics."

What do you like best? Great for unmoderated testing. Love that you can control the speed of playback, and the note-taking functionality works well.

JA

jun a

04/02/20

3.5 out of 5

"Me as working JP QVC to review UserTesting.com"

What do you like best about UserTesting? Easy to put comment on the right time of the video. What do you dislike about UserTesting?

UI

User in Legal Services

04/02/20

2.5 out of 5

"User testing review"

What do you like best? ability to record participant........... What do you dislike?

AU

Anonymous User

04/02/20

2.5 out of 5

"User testing review"

What do you like best about UserTesting? ability to record participant........... What do you dislike about UserTesting?

ES

Executive Sponsor in Retail

04/02/20

4 out of 5

"First Impressions"

What do you like best? The real-time information that you would received from customers testing out your products in their own space

AU

Anonymous User

04/02/20

4 out of 5

"First Impressions"

What do you like best about UserTesting? The real-time information that you would received from customers testing out your products in their own space What do you dislike about UserTesting?

GR

Gregg R

04/02/20

4 out of 5

"UserTesting Is Changing Our Organization"

What do you like best about UserTesting? We're using UserTesting to learn more about the customers themselves, what outcomes they want, what they think and feel, stretching far beyond hearing their feedback about an interface.

AU

Anonymous User

04/02/20

4 out of 5

"Great tool for feedback from the "average user""

What do you like best about UserTesting? Seeing the user try the app and being able to share their reactions with our team. We often show clips of the videos at our weekly team meetings.

UI

User in Information Technology and Services

04/02/20

4 out of 5

"Great tool for feedback from the "average user""

What do you like best? Seeing the user try the app and being able to share their reactions with our team. We often show clips of the videos at our weekly team meetings.

AU

Anonymous User

04/02/20

4 out of 5

"PM Review"

What do you like best about UserTesting? I get insights from people on designs and concepts really quickly! What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].