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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 721-730 out of 1263

SA

Samuel A

04/07/20

5 out of 5

"Best tool for remote user test out there"

What do you like best about UserTesting? How easy it is to set up a test and gather quick feedback. Plus the team behind it is just amazing. If I ever need any help I know they will help very quickly and as well happy to do so.

CI

Consultant in Marketing and Advertising

04/07/20

3 out of 5

"Good but little complicated"

What do you like best? it has a possibility of various user testing What do you dislike?

AU

Anonymous User

04/03/20

5 out of 5

"Great testing platform!"

What do you like best about UserTesting? East of use - can spin up a usability test in less than 10 minutes. What do you dislike about UserTesting?

AM

Alina Maria B

04/03/20

5 out of 5

"A great product"

What do you like best about UserTesting? I like the idea. It is very useful for me at work to see user insight on certain product features or website logics. Also, I use it as a user and review websites/products myself which makes me understand what is the market standard for certain features/logics

ES

Executive Sponsor in Apparel & Fashion

04/03/20

5 out of 5

"Great testing platform!"

What do you like best? East of use - can spin up a usability test in less than 10 minutes.

AI

Agency in Health, Wellness and Fitness

04/02/20

4.5 out of 5

"Efficient testing, fast results"

What do you like best? The degree to which you can refine your testing pool What do you dislike?

SS

Shekhar S

04/02/20

4 out of 5

"Well-made tool, great resources"

What do you like best about UserTesting? Not only the professional user interface but also the additional resources available are UserTesting's greatest strengths.

UI

User in Retail

04/02/20

3.5 out of 5

"Great user testing software"

What do you like best? Reach of diverse audience is great. CS good too. What do you dislike?

AU

Anonymous User

04/02/20

3.5 out of 5

"Great"

What do you like best about UserTesting? It is useful for me to connect to my customers via user testing and get feedback. What do you dislike about UserTesting?

AU

Anonymous User

04/02/20

3.5 out of 5

"Pretty good for the basics."

What do you like best about UserTesting? Great for unmoderated testing. Love that you can control the speed of playback, and the note-taking functionality works well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].