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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 711-720 out of 1263

AI

Administrator in Computer Software

04/07/20

4.5 out of 5

"Team Is Satisfied With UserTesting!"

What do you like best? Our team is overall really satisfied with UserTesting. We did a robust audit of every tool on the market and landed back at UserTesting because it was deemed the easiest to use and fastest for recruitment.

AU

Anonymous User

04/07/20

4.5 out of 5

"Works very well and easily gets us what we need!"

What do you like best about UserTesting? I like how they find quality testers for you meeting our criteria. What do you dislike about UserTesting?

AI

Administrator in Computer Software

04/07/20

4.5 out of 5

"Team Is Satisfied With UserTesting!"

What do you like best? Our team is overall really satisfied with UserTesting. We did a robust audit of every tool on the market and landed back at UserTesting because it was deemed the easiest to use and fastest for recruitment.

UI

User in Sports

04/07/20

4.5 out of 5

"What a great tool !"

What do you like best? The live-call user interviews function seamlessly. What do you dislike?

AU

Anonymous User

04/07/20

4.5 out of 5

"What a great tool !"

What do you like best about UserTesting? The live-call user interviews function seamlessly. What do you dislike about UserTesting?

AU

Anonymous User

04/07/20

4.5 out of 5

"Great Usability and UX Feedback Tool"

What do you like best about UserTesting? I really like the large number of consumers I have access to via UserTesting. In addition, the quick turnaround on feedback and the Live Conversations feature have been great at giving us the necessary feedback for directional discovery.

AI

Administrator in Internet

04/07/20

4.5 out of 5

"Great Usability and UX Feedback Tool"

What do you like best? I really like the large number of consumers I have access to via UserTesting. In addition, the quick turnaround on feedback and the Live Conversations feature have been great at giving us the necessary feedback for directional discovery.

AI

Administrator in Research

04/07/20

5 out of 5

"Live Conversation is a game changer"

What do you like best? The addition of Live Conversation at a global level is game changing. UT does a great job vetting users, and being able to quickly connect with them around the globe is invaluable.

AU

Anonymous User

04/07/20

3.5 out of 5

"Great, lightweight method for gathering user insights"

What do you like best about UserTesting? User Testing provides a great resource for researchers while being simple enough for designers and PMs to use independently.

AI

Administrator in Internet

04/07/20

4.5 out of 5

"Great Usability and UX Feedback Tool"

What do you like best? I really like the large number of consumers I have access to via UserTesting. In addition, the quick turnaround on feedback and the Live Conversations feature have been great at giving us the necessary feedback for directional discovery.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].