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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting offers custom pricing plan

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 651-660 out of 1263

GT

Grace T

04/08/20

4 out of 5

"Very convenient for running user testing sessions"

What do you like best about UserTesting? includes all the options i want in one platform What do you dislike about UserTesting?

UI

User in Information Technology and Services

04/08/20

4 out of 5

"Good tool to gather evaluative feedback fast"

What do you like best? The ability to collect specific product feedback that helps uncover usability issues fast.

UI

User in Information Technology and Services

04/08/20

3.5 out of 5

"A good product"

What do you like best? It is versatile and can be used for unmoderated tests What do you dislike?

MS

Maria S

04/08/20

4.5 out of 5

"UT is good and convenient service, well I can recommend it. I've got results pretty fast"

What do you like best about UserTesting? Result velocity and good users suggestions What do you dislike about UserTesting?

AU

Anonymous User

04/08/20

5 out of 5

"Great Product - Great Service"

What do you like best about UserTesting? We use UT a ton for comparative testing between prototypes and then between competitors. The Product team is always very excited when I can get results back within hours.

AU

Anonymous User

04/08/20

4 out of 5

"It's a very valuable tool for website design projects."

What do you like best about UserTesting? You get high-quality feedback on your application in just minutes What do you dislike about UserTesting?

UI

User in Computer Software

04/08/20

4 out of 5

"The easiest way to get feedback early and fast. Low barrier. Easy to get buy-in internally."

What do you like best? Made it really effortless to get feedback early and often. What do you dislike?

AI

Administrator in Computer Software

04/08/20

4 out of 5

"It's a very valuable tool for website design projects."

What do you like best? You get high-quality feedback on your application in just minutes

AU

Anonymous User

04/08/20

4 out of 5

"Good tool to gather evaluative feedback fast"

What do you like best about UserTesting? The ability to collect specific product feedback that helps uncover usability issues fast. What do you dislike about UserTesting?

AU

Anonymous User

04/08/20

3.5 out of 5

"A good product"

What do you like best about UserTesting? It is versatile and can be used for unmoderated tests What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].