spotsaas-logo
Get Listed

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Request a Quote

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 661-670 out of 1263

AU

Anonymous User

04/08/20

3.5 out of 5

"A good product"

What do you like best about UserTesting? It is versatile and can be used for unmoderated tests What do you dislike about UserTesting?

UI

User in Information Technology and Services

04/08/20

3.5 out of 5

"A good product"

What do you like best? It is versatile and can be used for unmoderated tests What do you dislike?

AU

Anonymous User

04/08/20

3.5 out of 5

"A good product"

What do you like best about UserTesting? It is versatile and can be used for unmoderated tests What do you dislike about UserTesting?

UI

User in Information Technology and Services

04/08/20

3.5 out of 5

"A good product"

What do you like best? It is versatile and can be used for unmoderated tests What do you dislike?

SA

Samuel A

04/07/20

5 out of 5

"Best tool for remote user test out there"

What do you like best about UserTesting? How easy it is to set up a test and gather quick feedback. Plus the team behind it is just amazing. If I ever need any help I know they will help very quickly and as well happy to do so.

YK

Yunji K

04/07/20

5 out of 5

"UserTesting Review"

What do you like best about UserTesting? The wide range of participants ready and available to go through unmoderated tests What do you dislike about UserTesting?

KT

Katrina T

04/07/20

5 out of 5

"THE premier tool for gathering customer insights!"

What do you like best about UserTesting? I love that we have the ability to learn and test new ideas instantly. We've used User Testing from ideas for new messaging all the way up to fully interactive prototypes. It drives our marketing and product strategy, and allows us to validate new ideas and features quickly, and with real people. The highlight reel feature allows me to condense insights from real customers and present them to leadership to get buy-in and sign off. It has truly made ...

Read more

AU

Anonymous User

04/07/20

5 out of 5

"Great testing tool"

What do you like best about UserTesting? The video testing allowed us to see how and why a user us navigating the way they do. It provides great insight into the perception of our user design.

BS

Brie S

04/07/20

5 out of 5

"Great access to immediate feedback"

What do you like best about UserTesting? The most helpful aspect of UserTesting is immediate feedback. It is a great way to engage with your customers, test prototypes, and get responses in less than an hour. As a UX researcher, it is an outstanding way to test (and test often). The ability to watch participants navigate your prototype or website via video is invaluable - this qualitative data can be used over and over again and analyzed for a multitude of behaviors. I highly recommend ...

Read more

ZP

Zach P

04/07/20

5 out of 5

"A great resource for fast feedback on concepts from users"

What do you like best about UserTesting? Being able to quickly test a concept. The methods are very flexible. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed