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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 661-670 out of 1263

IC

Internal Consultant in Leisure, Travel & Tourism

04/08/20

4 out of 5

"Freedom in UX"

What do you like best? The tool approaches the matters via face-to-face feedback to remote methods. It's a full-comprehensive method to organize contributions coming from users on our e-commerce platform.

UI

User in Photography

04/08/20

5 out of 5

"Great Product - Great Service"

What do you like best? We use UT a ton for comparative testing between prototypes and then between competitors. The Product team is always very excited when I can get results back within hours.

AU

Anonymous User

04/08/20

3.5 out of 5

"A good product"

What do you like best about UserTesting? It is versatile and can be used for unmoderated tests What do you dislike about UserTesting?

UI

User in Information Technology and Services

04/08/20

3.5 out of 5

"A good product"

What do you like best? It is versatile and can be used for unmoderated tests What do you dislike?

IC

Internal Consultant in Consumer Goods

04/07/20

4.5 out of 5

"Easy and simple to use"

What do you like best? I liked how simply to create a prototype and be able to share the link directly to shareholders.

AU

Anonymous User

04/07/20

4.5 out of 5

"What a great tool !"

What do you like best about UserTesting? The live-call user interviews function seamlessly. What do you dislike about UserTesting?

CI

Consultant in Higher Education

04/07/20

5 out of 5

"It's a very connivence tool for remote user testing"

What do you like best? I like how we can be offline and receiving results from users. What do you dislike?

AU

Anonymous User

04/07/20

5 out of 5

"Incredibly fast study responses"

What do you like best about UserTesting? Good for gathering qualitative insights quickly. Recruiting is super fast and it's easy to edit studies and screeners. Video marking, clipping and commenting features have been awesome as we decide what clips to cut for reporting findings, and the quality of videos is excellent.

MW

Marek W

04/07/20

5 out of 5

"High quality service"

What do you like best about UserTesting? I liked how easy it was to set up and how accurate and beneficial the results were. What do you dislike about UserTesting?

AU

Anonymous User

04/07/20

4.5 out of 5

"Works very well and easily gets us what we need!"

What do you like best about UserTesting? I like how they find quality testers for you meeting our criteria. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].