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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 641-650 out of 1263

UI

User in Non-Profit Organization Management

04/16/20

3.5 out of 5

"UserTesting is the Real Deal Holyfield"

What do you like best? The fact that I get to see, hear, and talk to prospective users or customers remotely, as they interact with my product is crazy!

AU

Anonymous User

04/16/20

3.5 out of 5

"UserTesting is the Real Deal Holyfield"

What do you like best about UserTesting? The fact that I get to see, hear, and talk to prospective users or customers remotely, as they interact with my product is crazy!

A

Amanda

04/15/20

1 out of 5

I downloaded this onto my computer last…

I downloaded this onto my computer last night after watching a youtube couple that recommended this for passive income options. Bad idea, I already could tell by the userface that this was sketchy. How are you proposing to pay users based on their user experience and the company's program looks circa 2003 software. Terrible! I woke up today with a notification on my phone that someone was trying to hack into my Apple account which is the same email address that I used to sign up with this ...

Read more

A

Amanda

04/15/20

1 out of 5

I downloaded this onto my computer last…

I downloaded this onto my computer last night after watching a youtube couple that recommended this for passive income options. Bad idea, I already could tell by the userface that this was sketchy. How are you proposing to pay users based on their user experience and the company's program looks circa 2003 software. Terrible! I woke up today with a notification on my phone that someone was trying to hack into my Apple account which is the same email address that I used to sign up with this ...

Read more

AB

Anna B

04/10/20

5 out of 5

"User Testing Review"

What do you like best about UserTesting? that it makes research accessible for companies of any size with any budget. Great customer service What do you dislike about UserTesting?

MG

Martina G

04/09/20

4.5 out of 5

"My User Experience"

What do you like best about UserTesting? I really like that I can highlight the most important part of a video, saving the clip. Moreover, I can put together all clips of the same task for different users. I like also like the use of the reels, for my presentation of the results they are very useful. Regarding the recordings: they are well made and with good quality, both for mobile and desktop. I like that I can have different dashboards for all my brand, so I can handle the projects ...

Read more

UI

User in Information Technology and Services

04/09/20

4 out of 5

"Convenient platform for immediate research needs"

What do you like best? Usertesting does a great job of quickly recruiting participants for your study, even participants that may normally be hard to find. Their interface is relatively easy to use, specifically the video playback and the transcription alongside it make synthesis of findings easier.

AU

Anonymous User

04/09/20

4 out of 5

"Convenient platform for immediate research needs"

What do you like best about UserTesting? Usertesting does a great job of quickly recruiting participants for your study, even participants that may normally be hard to find. Their interface is relatively easy to use, specifically the video playback and the transcription alongside it make synthesis of findings easier.

AU

Anonymous User

04/08/20

5 out of 5

"Great Product - Great Service"

What do you like best about UserTesting? We use UT a ton for comparative testing between prototypes and then between competitors. The Product team is always very excited when I can get results back within hours.

UI

User in Photography

04/08/20

5 out of 5

"Great Product - Great Service"

What do you like best? We use UT a ton for comparative testing between prototypes and then between competitors. The Product team is always very excited when I can get results back within hours.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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