spotsaas-logo
Get Listed

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Request a Quote

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 631-640 out of 1263

DF

Daniel Foreman

05/05/20

1 out of 5

No way to make money

UserTesting, claims to pay you to perform website tests. The reality is, the testing requirements are so narrow on their jobs that it's very hard to qualify.UserTesting claim to offer a fun way to make money, the reality is, after several hours answering screening questions, I only got one job, and that was through lying.They don't pay you for the time you put into the system, because most of the time you put into the system is answering screening questions.Furthermore if you don't do it ...

Read more

DF

Daniel Foreman

05/05/20

1 out of 5

No way to make money

UserTesting, claims to pay you to perform website tests. The reality is, the testing requirements are so narrow on their jobs that it's very hard to qualify.UserTesting claim to offer a fun way to make money, the reality is, after several hours answering screening questions, I only got one job, and that was through lying.They don't pay you for the time you put into the system, because most of the time you put into the system is answering screening questions.Furthermore if you don't do it ...

Read more

T

TJ

05/01/20

1 out of 5

Scam

Scam. I put in all my personal information that they requested. Then I downloaded their sketchy-looking application, then followed their instructions to test my microphone and make sure everything was set up properly. I then performed the test review as they requested. They walk you through a scenario, "if you wanted to determine whether or not the museum was open on a certain day, where would you go?". Then there are several questions like that following it. I performed the test in around ...

Read more

T

TJ

05/01/20

1 out of 5

Scam

Scam. I put in all my personal information that they requested. Then I downloaded their sketchy-looking application, then followed their instructions to test my microphone and make sure everything was set up properly. I then performed the test review as they requested. They walk you through a scenario, "if you wanted to determine whether or not the museum was open on a certain day, where would you go?". Then there are several questions like that following it. I performed the test in around ...

Read more

DP

Dan Pearce

04/30/20

5 out of 5

Earned $260 since February

Earned $260 since February

SW

Simon Wright

04/20/20

2 out of 5

Very difficult to qualify for tests

Sadly I am only giving this site two stars because whilst the signup experience was okay, I have since been tearing my hair out doing multitudes of screeners only to find after the first question that I am not qualified to do the test. I would have expected to have at least one in the bag by now. I will give it another week or so but I am not going to constantly waste time doing screeners which leads to nothing.

SW

Simon Wright

04/20/20

2 out of 5

Very difficult to qualify for tests

Sadly I am only giving this site two stars because whilst the signup experience was okay, I have since been tearing my hair out doing multitudes of screeners only to find after the first question that I am not qualified to do the test. I would have expected to have at least one in the bag by now. I will give it another week or so but I am not going to constantly waste time doing screeners which leads to nothing.

LA

Lindsay Ansell

04/18/20

5 out of 5

Really good experience!

I've had a really good experience with User Testing. I've been a member for several years now, since 2015. I do go through a lot of screen outs unfortunately, but always been paid in full for the tests I have done. Payment arrives quickly through paypal, and on the few occasions I've had technical issues, their support teams have been helpful and polite. I definitely don't earn enough to live on, but the odd $20 or $30 a month is better than nothing imo.

UI

User in Non-Profit Organization Management

04/16/20

3.5 out of 5

"UserTesting is the Real Deal Holyfield"

What do you like best? The fact that I get to see, hear, and talk to prospective users or customers remotely, as they interact with my product is crazy!

AU

Anonymous User

04/16/20

3.5 out of 5

"UserTesting is the Real Deal Holyfield"

What do you like best about UserTesting? The fact that I get to see, hear, and talk to prospective users or customers remotely, as they interact with my product is crazy!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed