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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 531-540 out of 1263

AN

Aura Noir

01/16/21

5 out of 5

So far so good

I've been on UserTesting for 3 months now and in my view it's been a trustworthy website so far. They pay out fair and square in 7 days after the test has been completed. If you're someone who has experience / knowledge of many areas you will qualify for greater amounts of tests. I would say you also have to be quick, as the test are frequently no longer available, sometimes even after seconds.Whereas my overall experience has been good so far, I have experienced a number of technical ...

Read more

AN

Aura Noir

01/16/21

5 out of 5

So far so good

I've been on UserTesting for 3 months now and in my view it's been a trustworthy website so far. They pay out fair and square in 7 days after the test has been completed. If you're someone who has experience / knowledge of many areas you will qualify for greater amounts of tests. I would say you also have to be quick, as the test are frequently no longer available, sometimes even after seconds.Whereas my overall experience has been good so far, I have experienced a number of technical ...

Read more

WS

Wendy Schrecongost

01/07/21

5 out of 5

I saw this company on GMA back in…

I saw this company on GMA back in December and thought I'd give it a try. Yeah I don't qualify for a lot of the tests but I still have been able to take tests. I liked it so much I thought I'd try a couple other testing sites. My experience with those other sites are not great. One you do a survey and then wait to know if you qualify, another one when you take the tests the instructions are so bad you don't know you moved past the step till you go to the next step, and the 3rd one well lets ...

Read more

WS

Wendy Schrecongost

01/07/21

5 out of 5

I saw this company on GMA back in…

I saw this company on GMA back in December and thought I'd give it a try. Yeah I don't qualify for a lot of the tests but I still have been able to take tests. I liked it so much I thought I'd try a couple other testing sites. My experience with those other sites are not great. One you do a survey and then wait to know if you qualify, another one when you take the tests the instructions are so bad you don't know you moved past the step till you go to the next step, and the 3rd one well lets ...

Read more

JS

Jonathan S

01/06/21

5 out of 5

"UX/UI Designer"

What do you like best about UserTesting? The ease of use in creating online tests that examine the success of digital products/interfaces I've designed. Additionally, there is a great support system through their one on one mentorship to their online community.

JS

Jonathan S

01/06/21

5 out of 5

"UX/UI Designer"

What do you like best about UserTesting? The ease of use in creating online tests that examine the success of digital products/interfaces I've designed. Additionally, there is a great support system through their one on one mentorship to their online community.

AO

Ana Oliveira

12/21/20

5 out of 5

I have been a tester for usertesting…

I have been a tester for usertesting for almost 2 months now and I am so pleased! Customer service team is really helpful, app is really good. There have been a few bugs but the team always makes a n effort to help with any problems.I am so pleased! Tries testing with other companies but they were horrible comparing to usertesting, so I will stick tworking with the best!

IH

isaiah hux

12/21/20

5 out of 5

It’s a good app and the task are short

It’s a good app and the task are short. Only bad thing is I see all the reviews of people getting test that pay $10 but all I’ve received is ones that pay $1. How do I get the ones that pay more?

AO

Ana Oliveira

12/21/20

5 out of 5

I have been a tester for usertesting…

I have been a tester for usertesting for almost 2 months now and I am so pleased! Customer service team is really helpful, app is really good. There have been a few bugs but the team always makes a n effort to help with any problems.I am so pleased! Tries testing with other companies but they were horrible comparing to usertesting, so I will stick tworking with the best!

IH

isaiah hux

12/21/20

5 out of 5

It’s a good app and the task are short

It’s a good app and the task are short. Only bad thing is I see all the reviews of people getting test that pay $10 but all I’ve received is ones that pay $1. How do I get the ones that pay more?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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