9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 521-530 out of 1263
T
Teresa
01/19/21
Hello
Hello, I have been a tester with you guys for 3 years now and I really enjoy testing websites and I appreciate the opportunity to take tests however in the last year the help from customer service has changed drastically. When I leave a test because of a technical issue, often I do not get an out reply that the problem has been registered and I do not get any reply at all about the tests and no money for the time spent. Also by not having an acknowledgment email from you, it is difficult to ...
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LR
Larry R
01/19/21
User testing is great Always get paid…
User testing is great Always get paid on time.
AH
Alexa Hodge
01/19/21
Clear and Easy Process
Clear and easy process to begin. So far my experience has been positive from finding new assignments, completing assignments, and receiving payment.
LR
Larry R
01/19/21
User testing is great Always get paid…
User testing is great Always get paid on time.
RD
RJ Dela Rosa
01/19/21
Shitload of time wasted
Shitload of time wasted. That's my HONEST review.
TR
Tina Richerson
01/19/21
Eliminating studies
It would be nice if I studies I screened out of would not appear in the list anymore. It makes the list cluttered. Also, if I had the option to mark a study to not show anymore. For example, there was a study for Pennsylvania that I wouldn't qualify for, but it kept showing up.
AS
Alexandre Seabra Souto MaxStee
01/19/21
I have being having a great experience…
I have being having a great experience lately. Nothing to complain. Everything seems to be properly working.
WS
Wojciech Starczewski
01/18/21
barely any tests available
One week after being verified and having completed all the lessons, having had the tab open for the entirety of that week - I got only ONE test that required a VR headset connected to a mobile device, no tests later... I don't think it's worth wasting your time even hoping to get a test
SM
Susan McDonald
01/17/21
In the beggining i was getting tests…
In the beggining i was getting tests sent daily to my email and i was getting paid as well about the middle of december my tests came to a stop and have not received anymore quiet happy with it but i dont understand why they stopped sending me tests..I have been earning $1 per test but read that they have $10 ones as well how do i go about getting more tests i am still interested in doing these but they are not sending them to me anymore
SM
Susan McDonald
01/17/21
In the beggining i was getting tests…
In the beggining i was getting tests sent daily to my email and i was getting paid as well about the middle of december my tests came to a stop and have not received anymore quiet happy with it but i dont understand why they stopped sending me tests..I have been earning $1 per test but read that they have $10 ones as well how do i go about getting more tests i am still interested in doing these but they are not sending them to me anymore
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