9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 511-520 out of 1263
SZ
Stark Z
01/22/21
It's been more than one month since I…
It's been more than one month since I have been accepted as a test participant for UserTesting. Still didn't got a single payed test. All I'm getting is some surveys telling that I will get payed tests in the future. But that never happens. I'm very much disappointed.
DC
Dreamerz Club
01/21/21
Not been So Lucky
Not been So Lucky. Signed up since December, Haven't received a single test from PC or Mobile. Temporarily demoralized at the moment, might try again in the near future.
C
Christiana
01/21/21
it was ok EXCEPT FOR 1
I have had an ok experience with them except for 1 that really rubbed me off the wrong way, I was due for a live conversation, I waited for the link to the meeting, messaged support to alert them, waited an hour and no response or information to say what was happening. So fast forward a week, the company gave me a bad review and said that I never showed up or even let them know, so it not their fault and they are not going to be paying.
L
Lindsey
01/21/21
I don't know why but I haven't gotten a…
I don't know why but I haven't gotten a usertest in a long time, since before the Christmas holidays!!!
SL
Shamila Lethabo Adegboye
01/20/21
They are legit but I've had no luck with tests whatsoever
I honestly haven't been getting successful tests and I've been on the platform for nearly 2 months if not exactly that. I've done countless screeners that in the end I don't even qualify for the test. The one test I finally did qualify for required me to know isiZulu... That's really unfair because I'm a native English speaker, I don't know any other language. Are my demographics so bad (South African|Black Female|Student) that I can't even bag ONE proper test?I'm not trying to drag anyone ...
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AS
Alexandre Seabra Souto MaxStee
01/19/21
I have being having a great experience…
I have being having a great experience lately. Nothing to complain. Everything seems to be properly working.
TR
Tina Richerson
01/19/21
Eliminating studies
It would be nice if I studies I screened out of would not appear in the list anymore. It makes the list cluttered. Also, if I had the option to mark a study to not show anymore. For example, there was a study for Pennsylvania that I wouldn't qualify for, but it kept showing up.
WS
Wendy Smith
01/19/21
Slow website
The website is rather slow. It takes a while to click through each prescreen test which makes the whole process of signing up for a test too long
OF
Olivia Forde
01/19/21
Not a great experience
I never get any tests and when I fill out the SurveyMonkey forms to check for suitabiity you have to open a new tab to get back to the site. UserTesting should have people test/review their site.
LA
Lorien Aspey
01/19/21
I haven’t been offered any tests for 2…
I haven’t been offered any tests for 2 weeks :/
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].