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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 511-520 out of 1263

SZ

Stark Z

01/22/21

1 out of 5

It's been more than one month since I…

It's been more than one month since I have been accepted as a test participant for UserTesting. Still didn't got a single payed test. All I'm getting is some surveys telling that I will get payed tests in the future. But that never happens. I'm very much disappointed.

L

Lindsey

01/21/21

2 out of 5

I don't know why but I haven't gotten a…

I don't know why but I haven't gotten a usertest in a long time, since before the Christmas holidays!!!

C

Christiana

01/21/21

2 out of 5

it was ok EXCEPT FOR 1

I have had an ok experience with them except for 1 that really rubbed me off the wrong way, I was due for a live conversation, I waited for the link to the meeting, messaged support to alert them, waited an hour and no response or information to say what was happening. So fast forward a week, the company gave me a bad review and said that I never showed up or even let them know, so it not their fault and they are not going to be paying.

DC

Dreamerz Club

01/21/21

1 out of 5

Not been So Lucky

Not been So Lucky. Signed up since December, Haven't received a single test from PC or Mobile. Temporarily demoralized at the moment, might try again in the near future.

SL

Shamila Lethabo Adegboye

01/20/21

1 out of 5

They are legit but I've had no luck with tests whatsoever

I honestly haven't been getting successful tests and I've been on the platform for nearly 2 months if not exactly that. I've done countless screeners that in the end I don't even qualify for the test. The one test I finally did qualify for required me to know isiZulu... That's really unfair because I'm a native English speaker, I don't know any other language. Are my demographics so bad (South African|Black Female|Student) that I can't even bag ONE proper test?I'm not trying to drag anyone ...

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AH

Alexa Hodge

01/19/21

5 out of 5

Clear and Easy Process

Clear and easy process to begin. So far my experience has been positive from finding new assignments, completing assignments, and receiving payment.

AS

Alexandre Seabra Souto MaxStee

01/19/21

5 out of 5

I have being having a great experience…

I have being having a great experience lately. Nothing to complain. Everything seems to be properly working.

LR

Larry R

01/19/21

5 out of 5

User testing is great Always get paid…

User testing is great Always get paid on time.

AS

Alexandre Seabra Souto MaxStee

01/19/21

5 out of 5

I have being having a great experience…

I have being having a great experience lately. Nothing to complain. Everything seems to be properly working.

LR

Larry R

01/19/21

5 out of 5

User testing is great Always get paid…

User testing is great Always get paid on time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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