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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 491-500 out of 1263

P

PeterArn

02/16/21

1 out of 5

I never been test any ever since

I never been test any ever since

MM

Mahi Mahesh

02/16/21

1 out of 5

NO TESTS FROM THE BEGINING

NO TESTS FROM THE BEGINING

SZ

sifiso zwane

02/16/21

1 out of 5

I never receive tests

I never receive tests

CC

Celia Cruz

02/16/21

1 out of 5

I am very frustrated

I am very frustrated because I never had a chance to experience anything with User Testing. I feel like I don't belong here and you will never consider my efforts to participate. Thank you very much.

CK

Capt. Klink

02/15/21

4 out of 5

Happy to test, but getting shut out a lot

I've been a tester for a few years now. The experience has been rewarding and a few ways. It's given me some more confidence overtime by doing different tests and reviews. Certainly the cash payout is a benefit as well. However I've noticed the last couple of years that I don't get quite as many tests that I qualify for, and many are job related test offers that never have any bearing to my job situation. I've noticed that for the past while now a good majority of test offers are of this ...

Read more

O

Owen

02/15/21

4 out of 5

Excellent user testing site, that lets broken screener questions through far more often than I’d like.

Generally a very well presented and very active user feedback community! Highly recommended.My only issue is that despite stating all the languages I speak in my profile, I regularly get a large number of screener questions written in a language I don’t speak at all. I’ve also had a large number of screener questions that don’t work properly for one reason or another, such as asking for multiple answers but using the radio button option so we can only leave one answer; or asking me if I ...

Read more

O

Owen

02/15/21

4 out of 5

Excellent user testing site, that lets broken screener questions through far more often than I’d like.

Generally a very well presented and very active user feedback community! Highly recommended.My only issue is that despite stating all the languages I speak in my profile, I regularly get a large number of screener questions written in a language I don’t speak at all. I’ve also had a large number of screener questions that don’t work properly for one reason or another, such as asking for multiple answers but using the radio button option so we can only leave one answer; or asking me if I ...

Read more

CK

Capt. Klink

02/15/21

4 out of 5

Happy to test, but getting shut out a lot

I've been a tester for a few years now. The experience has been rewarding and a few ways. It's given me some more confidence overtime by doing different tests and reviews. Certainly the cash payout is a benefit as well. However I've noticed the last couple of years that I don't get quite as many tests that I qualify for, and many are job related test offers that never have any bearing to my job situation. I've noticed that for the past while now a good majority of test offers are of this ...

Read more

BG

Barry Greenstein

02/15/21

3 out of 5

At first I was getting enough screeners…

At first I was getting enough screeners to be able to do about one test a day or every other day. Now I won’t even get a screener once a week. I love being a Usertester but not much work lately.

A

ArtyladyKWT

02/15/21

2 out of 5

No test opportunities

Hi,I have signed up on this site nearly a month ago and I have only eecieced 4 test opportunities. I would love to get my rating up, but how can you do that if you can't do any tests!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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