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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 481-490 out of 1263

LA

Luis Angel Cortés

02/16/21

4 out of 5

Minor isues, but overall a Good Website

The site has been working very well, but the notification sound sometimes doesn't play, and I've had some minor issues, still, I believe it's a pretty good experience as a whole. Most of the time the website works flawlessly and I believe they deserve praise for that.

KR

Kanu Raj Singh

02/16/21

4 out of 5

Only 1 small complaint

Only 1 small complaint. Sometimes while I am in the midst of pre test screening, the test suddenly becomes unavailable. Even though the test seems apt for me and proceeding nice with questions. This wastes a minute or so. Not much big deal but should be fixed.Rest all is good at User testing.

KR

Kanu Raj Singh

02/16/21

4 out of 5

Only 1 small complaint

Only 1 small complaint. Sometimes while I am in the midst of pre test screening, the test suddenly becomes unavailable. Even though the test seems apt for me and proceeding nice with questions. This wastes a minute or so. Not much big deal but should be fixed.Rest all is good at User testing.

EP

ederliza parahan

02/16/21

4 out of 5

Its not functioning when im using my …

Its not functioning when im using my phone.

DD

Dheeraj dileep

02/16/21

4 out of 5

It's the best usertesting website i've…

It's the best usertesting website i've ever seen . But I gave them four star because they are too slow for responding mails and support

LA

Luis Angel Cortés

02/16/21

4 out of 5

Minor isues, but overall a Good Website

The site has been working very well, but the notification sound sometimes doesn't play, and I've had some minor issues, still, I believe it's a pretty good experience as a whole. Most of the time the website works flawlessly and I believe they deserve praise for that.

E

emeraldmoonx

02/16/21

3 out of 5

Most days I get nothing at all

Most days I get nothing at all. Most tests I see require a camera, and the rest I don't qualify. I'm on my PC most of the day and I'm lucky to get an actual test once a week.

AL

Anh Lam

02/16/21

2 out of 5

Loading available tests is way too slow…

Loading available tests is way too slow and navigation through the questionnaires is frustrating. Should make the process more streamlined easy to get to list of test questionnaire s and mark ones that I dont want to participate. Should have a list of basic questions in a user profile so testers don't have to answer same question over and over again.

JA

JOY ABAD

02/16/21

2 out of 5

The tests that pops in my screen are…

The tests that pops in my screen are not suitable to me.. i just hope you guys can help me..

IN

Ian Noad

02/16/21

1 out of 5

I have not received any test yet.

I have not received any test yet.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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