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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 471-480 out of 1263

PK

Pawan Kumar

02/17/21

1 out of 5

User rating is not verified

I loved to work along UserTesting for nearly six months, but recently my user rating has gone down from 5.0 to 3.7 without any bad reviews from our clients, I have reported this issue three to four times, but I have not received a proper response. Even all the tests which I have completed successfully have never been given rating. I just want to get back to get more tests to provide better valuable feedback to our clients. I believe the response team provides me a reason why my rating has ...

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RS

Rajini Shaji

02/17/21

1 out of 5

I have not yet received any tests

I have not yet received any tests. I was very excited and dedicated and had left my dashboard open all day. It has been months and I really wish to get few tests as I feel I am really eligible being a bachelor of computer science student.

EP

ederliza parahan

02/16/21

4 out of 5

Its not functioning when im using my …

Its not functioning when im using my phone.

MM

Mahi Mahesh

02/16/21

1 out of 5

NO TESTS FROM THE BEGINING

NO TESTS FROM THE BEGINING

SZ

sifiso zwane

02/16/21

1 out of 5

I never receive tests

I never receive tests

A

Ayomide

02/16/21

5 out of 5

Best experience ever

My experience with UserTesting has been excellent

IG

Isabelle Geoghegan

02/16/21

5 out of 5

User Testing has been such a great…

User Testing has been such a great experience for me. I just wanted to ask, because I received a “test” that said I could be put in a panel where each test would be worth $30, is it still possible to be apart of that panel?

DD

Dheeraj dileep

02/16/21

4 out of 5

It's the best usertesting website i've…

It's the best usertesting website i've ever seen . But I gave them four star because they are too slow for responding mails and support

JA

jake alaniz

02/16/21

5 out of 5

I love usertesting

I love usertesting. It is a very helpful and consistent site. However, I hav enot been receiving test lately was just a little confused.

JA

JOY ABAD

02/16/21

2 out of 5

The tests that pops in my screen are…

The tests that pops in my screen are not suitable to me.. i just hope you guys can help me..

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].