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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 431-440 out of 1263

AU

Anonymous User

04/16/21

4.5 out of 5

"Top tool on the market"

What do you like best about UserTesting? Detailed and easy-to-understand results. Integration with Jira and Confluence What do you dislike about UserTesting?

AU

Anonymous User

04/16/21

5 out of 5

"Really I like the concept because you can get the best feedback from your target audience"

What do you like best about UserTesting? The best thing of user testing is you can get feedback from your target audience it's very helpful, it can help you to edit your product based on your target audience feedbacks

AU

Anonymous User

04/15/21

2.5 out of 5

"I think its good if there are tracker available for real time customer review."

What do you like best about UserTesting? I like the review UI part the most because it's easy to understand. What do you dislike about UserTesting?

IN

Ivan N

04/13/21

4 out of 5

"UserTesting Ivan"

What do you like best about UserTesting? The interface is straightforward to use. What do you dislike about UserTesting?

AS

Avinash S

04/09/21

4.5 out of 5

"Your insights, delightful product."

What do you like best about UserTesting? The fact that the output is not based on assumptions but a clear-cut procedure and a standard easy to follow low. What do you dislike about UserTesting?

LN

Love N

04/08/21

5 out of 5

""User Testing -A modern way to enhance Customer Delight""

What do you like best about UserTesting? User testing always is in the positive side whether the customer is handy on the product or facing some issues in it. If he is having some issues it can be maintained or reworked by our developers as it satisfies customer needs. ; along with it, we can save our cost as it is real-time testing, or one can earn more when he or she came to know that people are liking his product and he will gain more confidence in getting unbiased reviews which help ...

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PJ

Prabhu J

04/07/21

3 out of 5

"My experience"

What do you like best about UserTesting? Insights gained by user testing is incredible and gives a heads up for fixing problems. What do you dislike about UserTesting?

AU

Anonymous User

04/06/21

5 out of 5

"Since I’ve used this product i would recommend it"

What do you like best about UserTesting? Flexibility of creating user tests in different ways and how fast the results come in What do you dislike about UserTesting?

AU

Anonymous User

04/06/21

4 out of 5

"I am a UX Designer with experience in getting reviews from our users"

What do you like best about UserTesting? I like user testing for validating ideas. Basically when I need to test my designs to improve them or validate them as valid designs.

D

Dee

04/01/21

1 out of 5

My account got stuck in a test and no…

My account got stuck in a test and no one was able to help me fix it. After almost two months I made a new account since I couldn't use my old account and support had stopped responding to me. Then they banned me from both accounts and told me to never make a new account again. They accused me of putting fake demographic info. I explained that I put my household income up one bracket since I got a new job. They just ignored me and were unforgiving even though it was their fault that I ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].