UserTesting Reviews in July 2025: User Ratings, Pros & Cons

"Easy Studies!"

What do you like best about UserTesting? This is one of the best platforms I have ever used. You are able to apply for so many studies and they seem to come in through out the day consistly. They also have a lot of different pay-out amounts.

"Remote testing has added scale to our research efforts with ease"

What do you like best about UserTesting? Usertesting's speed to insight makes it our platform of choice. We trialed several similar products, but in terms of features and panel quality, Usertesting was head and shoulders above the rest.

"Great Way to Test Websites, Messaging & Workflows"

What do you like best about UserTesting? I like the ability to schedule and perform tests at will and to be able to easily set specific tasks, actions, and activities for the testers to perform. It's great having audio and video to accurately monitor and measure how the testers engage.

The idea of earning from this platform…

The idea of earning from this platform was one of the best decisions I ever took, and currently its going really good for me. Here you can make some extra money by testing some really cool things.

"user testing"

What do you like best about UserTesting? It is amazing how I can take the interviews and analyse them in the same tool. I love the panel feature they have, it becomes really easy to get external responses through that.

"Great for finding test users as well as using with your own users"

What do you like best about UserTesting? It is really easy to find people to test with. Most of the users are really good and provide helpful information. Scheduling interviews is easy and UserTesting records all the interviews, so that cuts out quite a lot of extra steps. The scheduling is really easy and UT sends out reminder emails, so very few participants cancel or are no-shows. The videos are easy to export as well.

"One of the best out of the bunch"

What do you like best about UserTesting? It easily connects a skilled group of users and researchers together to be able to extract insights. It really takes the challenges of organizing meetings out of the picture and enables simplicity and transparency about pricing and expectations.

"Robust funtions"

What do you like best about UserTesting? I love the additional option to do moderated sessions with real users. You can talk to them over zoom so you can see their face expression and follow-up to get any clarification n questions. It saves time from having to recruit users. These folks are also usually experienced in user testing so I don't have to explain as much. For the non moderated tests, it transcribes the user talking out loud which is very helpful and links to each question you ...

"Best in class testing platform, but so hard to do business with"

What do you like best about UserTesting? UserTesting just works. I've never ran into technical issues when launching studies - something all too familiar on other platforms. Plus, when I've had questions, support teams have been wonderful and quick in solving my problems.

A LEGIT SIDE HUSTLE

Usertesting.com has been one of the great side hustle I do for more than 2 years. an average of 200$ per year is good enough since I am not spending anything to join a panel review or UI website testing. My background is tech so I had experience reviewing UI of competitors of popular mobile app and crypto. Looking forward for more UI testing and interviews.