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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 381-390 out of 1263

VK

Vignesh K

02/05/22

5 out of 5

"Great experience on reviewing g2"

What do you like best about UserTesting? We can get the different views of the users What do you dislike about UserTesting?

AU

Anonymous User

02/02/22

5 out of 5

"UserTesting is a great platform for leveraging UX maturity and gathering customer insights"

What do you like best about UserTesting? The interface and ease of use. There are so many features, a great community and webinars for endless learning. Courses are also tailored so that the platform is not only useful to researchers but marketing, designers, and stakeholders too.

EH

Elior H

01/30/22

5 out of 5

"My go to platform to perform quick and thorough user tests"

What do you like best about UserTesting? The ability to set a specific audience, and since UserTesting has a wide range of testers, I am always able to find testers. What do you dislike about UserTesting?

LP

Liz P

01/27/22

5 out of 5

"This company has covered all its bases"

What do you like best about UserTesting? UserTesting not only provides you with the tools to perform your user research and usability testing, but they educate you on best practices and how to use minute but powerful features within the platform.

SR

Sandeep R

01/27/22

5 out of 5

"best platform to connect developers and consumers"

What do you like best about UserTesting? Usertesting allocates feedback tests to its testers according to their area of expertise and working domain. Both developers and contributors get mutually benefitted (developers get honest reviews from people who actually use the products or who are prospective consumers, while testers get paid well for their time and quality of review). I have been a contributor on usertesting platform for over an year and it has been a great experience the way along.

SP

Soolaa Pee

01/25/22

5 out of 5

Good UX testing platform

Date of experience: January 26, 2022

VG

Vlad G

01/24/22

5 out of 5

"Best tool for qualitative feedback"

What do you like best about UserTesting? Best insights platform out there, very diverse and high-quality panel What do you dislike about UserTesting?

AU

Anonymous User

01/24/22

4.5 out of 5

"Excellent software, very intuitive"

What do you like best about UserTesting? The way you can do clips, make comments, share them, download them and send them off. What do you dislike about UserTesting?

AU

Anonymous User

01/14/22

5 out of 5

"Love the platform."

What do you like best about UserTesting? We've been using it for UX tests for a while & recently upgraded to use moderated interviews too What do you dislike about UserTesting?

AU

Anonymous User

01/13/22

5 out of 5

"Transcriptions and Tagging"

What do you like best about UserTesting? I like the fact that it transcribes video, and then you can tag up the comments What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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