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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 281-290 out of 1263

NC

Nicole Crump

07/09/22

5 out of 5

UserTesting is a great company to work…

UserTesting is a great company to work for. It’s not often easy to qualify for tests, but there are so many available that with patience and determination, you should find some that fit your preferences or expertise, etc.(app tests are really fun and easier to qualify for). They also seem to be constantly evolving and seeking to provide a great user experience by refining the interface, making it easier to choose and view tests, consistently delivering guidance and tips, and just staying in ...

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RS

Ryna Skyfield

07/07/22

1 out of 5

Don't waste your time or money.

I was a 5-star tester on UserTesting, valued for honest, thoughtful evaluations that were appreciated by clients. Then in early July 2022, I stopped receiving tests period, none, and haven't received one yet. Customer supports tells me it's because of my browser settings. My browser settings haven't changed, UserTesting has. I believe that someone in upper management has an agenda based on personal "feelings" because if it were just a technical problem, it would have been fixed by now. So ...

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SK

Sourav Khurana

07/06/22

5 out of 5

My side gig, my motivation

I have been really appreciate to give me platform to earn learn and work anytime and anywhere with multiple opportunity to work accordingly, I really enjoy working with user testing, it always give me more than something

KT

Kizzie TheBoss Williams

07/06/22

5 out of 5

More than just surveys

The surveys are not only a way to make extra money they are a learning experience as well.

AN

Ana Nuiver

07/05/22

5 out of 5

The survey was great and really gets…

The survey was great and really gets you thinking as a consumer !

AH

Arindam Halder

07/05/22

4 out of 5

It's excellent and free to use also

It's excellent and free to use also; it gives a payout

AH

Arindam Halder

07/05/22

4 out of 5

It's excellent and free to use also

It's excellent and free to use also; it gives a payout

GP

Ganesh Patil

07/04/22

5 out of 5

Usertesting is a great side hustle

Usertesting is a great side hustle. Everyone should be a part if usertesting.

A

Assata

07/04/22

5 out of 5

Good way to make extra cash in the side.

Date of experience: July 05, 2022

G

Gosia

07/03/22

5 out of 5

Tester - great way to earn side income

I've been testing online products on user testing for over a year now. It's a great way to earn some side cash as well as to have a bit of fun when testing the newest tech solutions. I recommend everyone to try but mostly the ones who work in front of a computer so they can have it open in the background, and those who use their devices for everything in their life.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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