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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 271-280 out of 1263

MR

marie ramos

07/31/22

4 out of 5

It's helpful for people who wants to…

It's helpful for people who wants to earn a little. I found user testing helpful for me.

C

Carissa

07/28/22

5 out of 5

I do surveys in my spare time for fun…

I do surveys in my spare time for fun on subjects that interest me. The live surveys are interesting as you can learn about new products and or find out things you just didnt know. Its nice to be able to give your two cents on product or services that are trying to be improved.

KS

Ken Starsky

07/26/22

1 out of 5

Don't believe all the 4 and 5-star…

Don't believe all the 4 and 5-star ratings. You'll notice that most were "invited." In other words, planted. After years of providing clients with invaluable information, and a 4.5 star rating, I stopped getting invitations two weeks ago, among many others over the past month. The company says it is due to browser settings (which have not been changed) or use of a VPN (I don't). If you are a potential client, you are missing out on input from reviewers who have been highly regarded by your ...

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AC

Adam Cj

07/26/22

1 out of 5

Complete waste of time

Complete waste of time! I receive one notification of a test every 3 hours and when I answer the questions more often than not it says that I am not eligible. Just not a good way to make money online.

KP

Kieran Parsons

07/24/22

1 out of 5

Waste of time

Absolute joke of a company. Waste your time and then when surveys finally came up for me to do they are blocked by a UserTesting pop-up forcing me to take a survey for them which when completed doesn't even go so I am completely unable to access the actual surveys.

IC

Igbala Catherine

07/21/22

5 out of 5

Very good the pay arrive on time

Very good the pay arrive on time A means of earning extra income Highly recommend ✅👍🥰

JG

Janzen Guzman

07/19/22

5 out of 5

Very good

Very good. The pay arrives on time, the interface is easy to navigate and easy to learn if not techie. UserTesting is a good extra income

G

Graham

07/14/22

5 out of 5

Usertesting is great

Usertesting is great. It allows me to earn a bit of cash on the side while also learning about upcoming UI trends and having engaging conversations.

JR

Joel Rodriguez

07/12/22

5 out of 5

UserTesting has been incredible at…

UserTesting has been incredible at making discretionary income. While, it’s not substantive as a full-time job, and the screeners are quite tedious—the payouts on qualified tests are generous.

NC

Nicole Crump

07/09/22

5 out of 5

UserTesting is a great company to work…

UserTesting is a great company to work for. It’s not often easy to qualify for tests, but there are so many available that with patience and determination, you should find some that fit your preferences or expertise, etc.(app tests are really fun and easier to qualify for). They also seem to be constantly evolving and seeking to provide a great user experience by refining the interface, making it easier to choose and view tests, consistently delivering guidance and tips, and just staying in ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].