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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 291-300 out of 1263

PS

Parminder Singh

06/30/22

5 out of 5

Best in the market

Best in the market. Very clear instructions. Great support and staff.

CS

Colin S

06/30/22

5 out of 5

Fantastic Experience Fantastic Company

I’ve been with UserTesting for over five years now. They were the first user testing company I worked with. The tests both moderated and unmoderated are both interesting & enjoyable. The method of testing is straightforward, reliable and intuitive. The testing support from the UserTesting staff is always helpful & friendly. Payment is always prompt. Highly recommended both to those looking for work & to companies looking for well structured, reliable user testing.

ZS

Zenith Sarkar

06/29/22

5 out of 5

This is a Great site to work with

This is a Great site to work with. Totally genuine and have vast customer base. Totally loved it

M

MG

06/29/22

5 out of 5

One of the best sites ever...

It is easy to use and is not at all a scam as I first doubted it to be since it seemed a little too easy. The payments are made EXACTLY on time and the customer support team responds fairly well and fast. It has made me a good amount of money in just 2 months and I'm glad I found it it!

N

Nicole

06/26/22

5 out of 5

UserTesting is worthwhile and engaging

UserTesting has been great for me! Every test I've taken has held my interest and felt engaging. The directions are always clear and easy to understand. When I participate in a test I always feel like I am making a useful contribution.

J

Jovita

06/23/22

5 out of 5

UserTesting for me has been a great experience

UserTesting for me has been a great experience. It really does pay ( via PayPal 7 days after the test) the amount of tests in a month varies, sometimes 7-10 other times 10-15 tests per month. The majority of the tests are the 10$ ones, but frequently the 30$ appears too. The 60$ I only performed once and the 90$ and 120$ I never performed. You really have to look almost all the time to not miss tests, since I’m right now at home studying to change careers, UserTesting has been a great side ...

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AI

Aman India

06/23/22

5 out of 5

An amazing app that helps you earn…

An amazing app that helps you earn extra bucks by sharing your opinion and experience with the developers. It's more of win win game here, extra time, extra bucks, extra fun.

RK

Raz Khan

06/23/22

4 out of 5

have not try this as yet

have not try this as yet? i hope it make ome money? i have try surveys which are time consumning dont pay somedecide mony online? love make about 300 pounds per month will not make milions using this app

RK

Raz Khan

06/23/22

4 out of 5

have not try this as yet

have not try this as yet? i hope it make ome money? i have try surveys which are time consumning dont pay somedecide mony online? love make about 300 pounds per month will not make milions using this app

SM

Shehzad Moosa

06/23/22

1 out of 5

terrible

This platform is terrible and they don't have any way to dispute one star ratings. Not to mention those figma issues where you get "it's so the customer does not get the incorrect response". The company should focus on a balance of the testers and clients. Should never have been made public.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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