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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting offers custom pricing plan

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 261-270 out of 1263

AU

Anonymous User

08/05/22

3.5 out of 5

"Earn Rewards with your feedback"

What do you like best about UserTesting? The best thing I like about Usertesting is that we just have to open its website on our computer and whenever any test comes it just makes a sound to let us know that we can take a test which is great. Also it pays the amount in our Paypal account in 7 days which makes it the best platform.

TF

The finder

08/05/22

5 out of 5

Tester highly satisfied!

Tester highly satisfied! I am a tester for Usertesting. It has been a great experience. I typically get 5-6 tests per week. I think i could get more if I monitored the available tests more often. If a test gets interrupted or there was a problem, Usertesting has always given me full or partial credit. Problems rarely happen though. Usertesting site is honest about time commitment and payment process. Customer service is helpful. I would and have recommended them to others wanted to make a ...

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KT

Kimberly T

08/05/22

4 out of 5

"Great way to earn extra cash!"

What do you like best about UserTesting? I love that this is an easy income earned from home! Each test taken allows you to earn no less than $10. Sometimes you can make up to $60 depending upon whether the test involves a video chat with applicable personnel.

AU

Anonymous User

08/05/22

3.5 out of 5

"Earn Rewards with your feedback"

What do you like best about UserTesting? The best thing I like about Usertesting is that we just have to open its website on our computer and whenever any test comes it just makes a sound to let us know that we can take a test which is great. Also it pays the amount in our Paypal account in 7 days which makes it the best platform.

L

Lilly

08/05/22

1 out of 5

Terrible customer service

Had an issue with the email on my account (accidentally mistyped my email). Was unable to correct my email and due to that was unable to reset my password. Them completely lost access to my account. Reached out to support & no response. Opened another account while awaiting for response (had no intention of opening multiple accounts whatsoeveHad an issue with the email on my account (accidentally mistyped my email). Was unable to correct my email and due to that was unable to reset my ...

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CB

Christopher Barron

08/03/22

2 out of 5

I can't seem to be able to take any…

I can't seem to be able to take any review to get paid. I honestly give correct answers and then find out that I don't qualify. For someone who needs a little extra pick-up money really bad but can't get qualified to do so. This needs to be changed.

DG

demi godss

08/03/22

5 out of 5

the instructions are clear and the tool…

the instructions are clear and the tool is easy to navigate.

J

J “Jojo Gorilla” Episcopo

08/02/22

5 out of 5

Fun and rewarding

Fun and rewarding. NEVER an issue with payment and definitely paid fairly for my time and opinions

MR

marie ramos

07/31/22

4 out of 5

It's helpful for people who wants to…

It's helpful for people who wants to earn a little. I found user testing helpful for me.

S

Sarenima

07/31/22

5 out of 5

The absolute best site for QA testing and supplemental income!

This is a phenomenal site. Excellent resources for QA testing, and for freelancers and those looking to supplement their income, there is nothing better! I have been with Usertesting for over 5 years and it has been an amazing experience! I highly recommend!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].