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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in May 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 171-180 out of 1263

H

HappyMorning

10/18/22

5 out of 5

UserTesting...5 STARS!!!

UserTesting is a great company that allows everyday people, like me, to review things online and give our opinions to help the companies to improve their products. It is very user friendly and gives me a little extra money here and there. Very beneficial during this day and time.

AS

Anna Sims

10/18/22

5 out of 5

Legit company

Usertesting is great for making some extra money. They have paid me everytime for every test, on time. I have nothing but good things to say about them.

JE

Jay Estes

10/18/22

5 out of 5

UserTesting is an easy and interesting…

UserTesting is an easy and interesting way to make a little extra income. They offer tests on interesting topics and products. I feel they value my time and opinion in equal measure and always pay quickly and consistently. Highly recommend to anyone interested in helping shape the future of products and industry.

AU

Anonymous User

10/18/22

5 out of 5

"Easy to use, delivers great results"

What do you like best about UserTesting? I love how easy it is to create and edit a test. The results come back so fast and allows the project to stay on track. What do you dislike about UserTesting?

DK

Diana K

10/18/22

5 out of 5

"I can't imagine doing my job without it"

What do you like best about UserTesting? The speed at which I can set up tests and review the feedback What do you dislike about UserTesting?

AU

Anonymous User

10/18/22

4.5 out of 5

"usertesting is a great tool for generating insights"

What do you like best about UserTesting? I like how quickly ut.com helps get participants for our tests with its robust contributor networks. The synthesis page was also easy to navigate and generate insights. It is a helpful tool that makes our research process efficient.

CM

Charlotte M

10/18/22

4 out of 5

"Supports scaling and accelerating research for a small research org"

What do you like best about UserTesting? I work on a team of 2 researchers for a B2B company. It used to be incredibly difficult for us to recruit end users of our product, but UT has really sped up and helped with that process. It has also helped us speed up getting insights on prototypes by making use of the unmoderated testing function. I love how flexible UT.com is and have used it for a variety of methods, even using it to run a Diary Study. They also have incredible support and resources

A

Anna

10/17/22

5 out of 5

have input on usability of websites and apps

if you enjoy improving usability of websites/apps, you will find usertesting offer exciting and fun opportunities to have impact.

MM

Megan Marie

10/16/22

5 out of 5

Good Experience

I enjoy participating in usertesting surveys. I qualify for a few surveys every quarter. UseTesting offers a flexible way to make money and provide information for companies. All around a beneficial experience. I like to review websites and prototypes for apps. This was a website review of how to test the way one would "go about" using the website. I liked the additional 'begin this step' button ustertesting has added.

Y

Ym

10/16/22

1 out of 5

worst survey company.

worst survey company. the technical support is rubbish, you don't have any control over your data, they don't value the genuine feedback and their policies are only beneficial to them. avoid

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].