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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in May 2025: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 161-170 out of 1263

L

Lade

10/26/22

5 out of 5

User testing is a really great testing…

User testing is a really great testing platform and has a better compensation for testers compared to other testing platforms

C

Chinmay

10/26/22

5 out of 5

Its a good site to make some extra cash…

Its a good site to make some extra cash on the side. Very reliable.

AD

Ana De la Rosa

10/24/22

5 out of 5

Sign up now, trust me

I’ve been using UserTesting on and off for about 2 years and i have to say its awesome. No lie, I went through more than a dozen other sites and they pay BS that take forever to cash out. The surveys are quick, the longest I’ve done is 20 min for $10. When I have free time i just hop on and make a few bucks for the day. Definitely recommend

AU

Anonymous User

10/23/22

5 out of 5

"Quick user feedback, lots of functions, great support"

What do you like best about UserTesting? UserTesting makes research quick and easy, especially when targetting US contributors. The platform has many functions to help increase efficiency and I absolutely love the live chat support. They are super quick and have always been able to solve my problem within minutes!

JL

Jhe Lamerez

10/23/22

4 out of 5

More testing please and I hope pay will…

More testing please and I hope pay will be back to $10 for unmoderated

P

PS

10/20/22

5 out of 5

UserTesting is Awesome

I’ve been a member of UserTesting for sometime now. Their platform is extremely easy to use and very intuitive. The work is interesting and rewarding. If you’re looking to make some money at your own pace, I would highly recommend user testing.

AJ

Alloy Jones

10/20/22

5 out of 5

Excellent Job Site

Excellent site. Plenty of interesting jobs. They pay on time and the pay is very very reaonable. Support are fantastic and the organization on the site is fantastic.

K

Kartik

10/19/22

5 out of 5

Absolutely brilliant company!

I have nothing but love for this amazing company. Usertesting pays users like myself to share our personal and professional experiences with companies thereby allowing the latter to make more customer centric products. I was able to make more than 500$ in a few months sharing my thoughts and giving as little as 5 minutes and as much as 1 hour of my time (if & when required). Overall, it's a YES! Be it from an experience point of view or from payments point of view (which gets processed ...

Read more

KB

Kevin B

10/19/22

4.5 out of 5

"Long-time customer of UserTesting - still very happy"

What do you like best about UserTesting? Extremely sleek looking and easy to navigate UI - emphasis on discoverability and ample cognitive affordances to allow non-research professionals to launch studies that glean meaningful insights. The engaged user community, dedicated support, and fantastic gamification of learning UX Research in UT University/Community are all things that will keep me a strong promoter of UserTesting.

AU

Anonymous User

10/19/22

4 out of 5

"Experience with the tool"

What do you like best about UserTesting? Liked the tools and smart tag feature and create clips What do you dislike about UserTesting?