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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1201-1210 out of 1263

HF

Helen F

08/01/18

5 out of 5

"UserTesting streamline my development process"

What do you like best about UserTesting? I'm constantly surprised by the our users! I learn so much from them as they go through the sites. The turnaround times for tests are incredible!

VS

Vera S

08/01/18

5 out of 5

"Usertesting is our tool for quick unmoderated testing on a daily basis"

What do you like best about UserTesting? - Getting VERY FAST study results - Studies are easy to create

AU

Anonymous User

08/01/18

5 out of 5

"Excellent platform"

What do you like best about UserTesting? It's so easy to use, and gets us fast insights. What do you dislike about UserTesting?

AU

Anonymous User

08/01/18

5 out of 5

"UserTesting makes usability research accessible to your whole org"

What do you like best about UserTesting? The ease of recruiting test participants, and the ability to have next-day results. What do you dislike about UserTesting?

JB

Jill Blue L

08/01/18

3.5 out of 5

"UserTesting panel is great!"

What do you like best about UserTesting? I love how easy UserTesting makes it to recruit and test. Time to recruit and test is usually under an hour; this makes it easy for me to make changes and test again! Panel is thoughtful and great at speaking aloud.

WB

William B

08/01/18

5 out of 5

"Quickest way to gather user insights"

What do you like best about UserTesting? The speed with which tests come back to you What do you dislike about UserTesting?

AU

Anonymous User

08/01/18

4 out of 5

"Good experience, to accrue feedback from others who have not used the system"

What do you like best about UserTesting? We can filter who we want to be included in the test group. Some novice, intermediate, or advanced users. Step-by-step guide is easy to follow

AU

Anonymous User

08/01/18

5 out of 5

"Amazing"

What do you like best about UserTesting? Listening to our users. Listening to the person and not just the numbers in analytics. What do you dislike about UserTesting?

MS

moshe s

08/01/18

3 out of 5

"Good platform but has some problems with customer care"

What do you like best about UserTesting? ability to record everything continuously. What do you dislike about UserTesting?

AU

Anonymous User

08/01/18

4 out of 5

"Excellent tool to gather quick remote real user feedback"

What do you like best about UserTesting? The speed at which results arrive is key What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].