9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 1191-1200 out of 1263
AU
Anonymous User
08/01/18
"Easy to get quick, qual feedback"
What do you like best about UserTesting? Can set up screener info, flag particular video snippets; ability to test mobile devices What do you dislike about UserTesting?
LB
Linda B
08/01/18
"Great Platform for Remote Testing"
What do you like best about UserTesting? The tool keeps improving to meet our needs. With the addition of Live Conversations and other features and the quick responses from the UserTesting team, this product is becoming invaluable to our UX Research effort.
JF
Jonathan F
08/01/18
"Great experience with UserTesting."
What do you like best about UserTesting? Rapid qualitative testing has proven tremendously valuable to us and our clients. We obtain rapid results with minimal effort. Most importantly, the voice of the user is represented to our clients.
EW
Enlie W
08/01/18
"Great UX research tool"
What do you like best about UserTesting? Easy to set up study, and can get user feedback in reasonable timeframe. s What do you dislike about UserTesting?
BK
Brad K
08/01/18
"Great tool for user testing"
What do you like best about UserTesting? Ease of use for ramping up my design team and getting quick results on prototypes. From research, I believe them to be best of breed in the space. We subscribe to an enterprise program that lets us test as much as we want - not a per user cost - so cost is not a barrier to use for our design/ux team.
RM
Ri M
08/01/18
"UserTesting.com has given our design team time and confidence"
What do you like best about UserTesting? The quality of the tests we run is astonishing. No matter how niche we screen, the participants UserTesting finds us are intelligent, thoughtful, prepped and always give the most thorough, valuable responses.
PB
Paige B
08/01/18
"A good quick feedback mechanism"
What do you like best about UserTesting? The speed at which you can get feedback. Set overnight and see quick feedback in the morning. What do you dislike about UserTesting?
PT
Pat T
08/01/18
"UserTesting Review"
What do you like best about UserTesting? The ability to get site feedback from third parties. What do you dislike about UserTesting?
RB
Robbie B
08/01/18
"Essential tool for user testing"
What do you like best about UserTesting? All sessions are recorded so you can observe the user's experience (from their point of view). What do you dislike about UserTesting?
AW
Amanda W
08/01/18
"Tool we use DAILY"
What do you like best about UserTesting? It's very user friendly and constantly adding features/functionality What do you dislike about UserTesting?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].