9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 1211-1220 out of 1263
SC
Shannon C
08/01/18
"UserTesting has expanded my UX research capabilities"
What do you like best about UserTesting? The feature that has given my team much more opportunities to gather user insights is the Live Conversation. Being able to set up a moderated test with users is a huge advantage in providing valuable feedback to stakeholders.
AU
Anonymous User
08/01/18
"Good platform"
What do you like best about UserTesting? The ability to quickly get feedback from real users What do you dislike about UserTesting?
AU
Anonymous User
08/01/18
"Good experience, to accrue feedback from others who have not used the system"
What do you like best about UserTesting? We can filter who we want to be included in the test group. Some novice, intermediate, or advanced users. Step-by-step guide is easy to follow
AU
Anonymous User
08/01/18
"Excellent tool to gather quick remote real user feedback"
What do you like best about UserTesting? The speed at which results arrive is key What do you dislike about UserTesting?
SC
Shannon C
08/01/18
"UserTesting has expanded my UX research capabilities"
What do you like best about UserTesting? The feature that has given my team much more opportunities to gather user insights is the Live Conversation. Being able to set up a moderated test with users is a huge advantage in providing valuable feedback to stakeholders.
SN
Steve N
08/01/18
"Review by a Senior UX Designer"
What do you like best about UserTesting? I like how there are transcripts provided. Also when switching between taking notes to transcript, it marks where in the transcript the video is currently on.
AU
Anonymous User
08/01/18
"Great platform!"
What do you like best about UserTesting? Usertesting has been great in helping our team unearth insights directly from consumers. I love that you can throw a variety of questions and task for them and they are completed. We are always trying to think of new ways we can utilize the platform.
AU
Anonymous User
06/27/18
"usertesting is the only tool we use for online user testing"
What do you like best about UserTesting? It's fast. you get videos back in hours. What do you dislike about UserTesting?
AU
Anonymous User
04/26/18
"Very innovative company"
What do you like best about UserTesting? UT is always improving what they have. They listen to their customers and try to make their experience as smooth and efficient as possible.
AM
An M
04/25/18
"Expensive but worth every penny in getting your team to buy-in."
What do you like best about UserTesting? The ability to connect with Users around the world, and get their mostly honest opinions. I like how I can make highlight clips and share with people in my organization who don't use this product. To get started I think their templates are great.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].