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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1111-1120 out of 1263

AU

Anonymous User

10/15/19

4 out of 5

"Useful platform for gathering quick insights"

What do you like best about UserTesting? I can design and launch a study to get quick feedback within hours. What do you dislike about UserTesting?

TR

Teri R

10/15/19

4 out of 5

"UX Designer uses Usertesting.com"

What do you like best about UserTesting? How fast it is to get test results after launching a test What do you dislike about UserTesting?

MD

mair d

10/15/19

4 out of 5

"Creative Manager"

What do you like best about UserTesting? I love the verbatims that we suss out through the questions What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4 out of 5

"Great for Quick Insight and Well-Groomed Participants"

What do you like best about UserTesting? The speed you can launch a test and receive results is always astounding to my team members. Along with this, the participants know how to engage the platform and overcome hurdles with prototype testing. Most are very verbal and opinionated.

GV

Giuseppe V

10/15/19

4 out of 5

"User Testing makes research easier"

What do you like best about UserTesting? I love how quick it is to test things. It provides immediate feedback which is great to continue work and also for stakeholders making the decision to allow research

AU

Anonymous User

10/15/19

4.5 out of 5

"UX Leader"

What do you like best about UserTesting? The product is terrific for gaining user insight necessary to help improve our digital products. What do you dislike about UserTesting?

SH

Shawn H

10/15/19

4.5 out of 5

"Meets a lot of our business needs"

What do you like best about UserTesting? Being able to test with a large number of potential participants, What do you dislike about UserTesting?

CH

Christian H

10/15/19

4.5 out of 5

"Great and easy to use"

What do you like best about UserTesting? Usertesting makes it easy to reach different research demographics, run tests quickly, and run a wide variety of tests.

TZ

Tommy Z

10/15/19

4.5 out of 5

"User Testing is amazing"

What do you like best about UserTesting? I love the quick results back, whereas previously we had to do it manually. It now saves a lot of time to collect data and research.

CS

Carissa S

10/15/19

4.5 out of 5

"Quick results, major customer experience improvement!"

What do you like best about UserTesting? I love that tests get filled within minutes and I can begin testing users on their experience of our product immediately. I also love that the platform is so streamlined and versatile. I am able to compile my data in a variety of ways whether that is via themes and hashtags or highlight reels of the most telling moments on video.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].