NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Get Pricing Details

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1121-1130 out of 1263

MW

Michael W

10/15/19

4.5 out of 5

"Usertesting"

What do you like best about UserTesting? Speed of getting users to feedback so we can reiterate quickly to improve experience What do you dislike about UserTesting?

RA

Rita A

10/15/19

4.5 out of 5

"This tool makes you agile!"

What do you like best about UserTesting? I love how easy it is to set up a test, the results come in within hours and their help/chat is very useful and quick. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"Excellent and Getting Better"

What do you like best about UserTesting? Access to UserTesting's huge range of participants; ease of use; fast turnaround on results What do you dislike about UserTesting?

CM

Carolyn M

10/15/19

3.5 out of 5

"User testing review"

What do you like best about UserTesting? the speed at which I can get access to users. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"Makes User Testing Easy "

What do you like best about UserTesting? Super quick results, access to almost any type of user you could possibly want to hear from What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"Valuable insights from participants help shape our products and designs"

What do you like best about UserTesting? I like being able to watch sessions and catch those light-bulb moments. When a participant says something that helps connect the dots.

AU

Anonymous User

10/15/19

4.5 out of 5

"User Testing is crucial to hearing from the customer (test participant) to iterate and valid design."

What do you like best about UserTesting? Watching and listening to customers is key! We are able to hear the answer and balance with behavior, vocal pauses, scrolling behavior to understand how they interact with the design.

AU

Anonymous User

10/15/19

4 out of 5

"Associate Creative Director"

What do you like best about UserTesting? I like the function of testing A/B and seeing results What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

3.5 out of 5

"Senior Manager Experience Design"

What do you like best about UserTesting? The ability to share results with stakeholders; to create highlight reels, to have stakeholders actually hear what users are saying. I like Live Conversations so that I can moderate.

AU

Anonymous User

10/15/19

3.5 out of 5

"Quick insights "

What do you like best about UserTesting? I like the ability to quickly launch a study and get results within a day, if not hours. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].