spotsaas-logo
Get Listed

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in May 2025: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Request a Quote

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1101-1110 out of 1263

RA

Rita A

10/15/19

4.5 out of 5

"This tool makes you agile!"

What do you like best about UserTesting? I love how easy it is to set up a test, the results come in within hours and their help/chat is very useful and quick. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"User Testing is crucial to hearing from the customer (test participant) to iterate and valid design."

What do you like best about UserTesting? Watching and listening to customers is key! We are able to hear the answer and balance with behavior, vocal pauses, scrolling behavior to understand how they interact with the design.

AU

Anonymous User

10/15/19

4.5 out of 5

"UX Leader"

What do you like best about UserTesting? The product is terrific for gaining user insight necessary to help improve our digital products. What do you dislike about UserTesting?

MW

Michael W

10/15/19

4.5 out of 5

"Usertesting"

What do you like best about UserTesting? Speed of getting users to feedback so we can reiterate quickly to improve experience What do you dislike about UserTesting?

SH

Shawn H

10/15/19

4.5 out of 5

"Meets a lot of our business needs"

What do you like best about UserTesting? Being able to test with a large number of potential participants, What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"Quick and Easy Product Validation"

What do you like best about UserTesting? I love the fast turnaround time! It's so easy to spin up a quick test and gather insights from real users in a matter of hours. It's great for quick gut checks to validate our designs. I love that we can skip the recruiting process which can sometimes take the most time.

MM

Meredith M

10/15/19

4.5 out of 5

"User Testing for Quick Wins!"

What do you like best about UserTesting? User Testing helps me target really specific user groups through their panels of participants and allows me to save these user groups for quick test access later. I love being able to annotate video clips with quick notes so I can more efficiently aggregate highlights to share with my team.

SH

Shawn H

10/15/19

4.5 out of 5

"Meets a lot of our business needs"

What do you like best about UserTesting? Being able to test with a large number of potential participants, What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"Quick and Easy Product Validation"

What do you like best about UserTesting? I love the fast turnaround time! It's so easy to spin up a quick test and gather insights from real users in a matter of hours. It's great for quick gut checks to validate our designs. I love that we can skip the recruiting process which can sometimes take the most time.

MM

Meredith M

10/15/19

4.5 out of 5

"User Testing for Quick Wins!"

What do you like best about UserTesting? User Testing helps me target really specific user groups through their panels of participants and allows me to save these user groups for quick test access later. I love being able to annotate video clips with quick notes so I can more efficiently aggregate highlights to share with my team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].