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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1101-1110 out of 1263

AU

Anonymous User

10/15/19

3.5 out of 5

"Thanks for a great product"

What do you like best about UserTesting? Appreciate the videos and quotes, it's nice to be able to watch and hear the customer's feedback on our website vs. competitors and see it in real time and unmoderated

AU

Anonymous User

10/15/19

4 out of 5

"fast and easy"

What do you like best about UserTesting? how guickly you can set up a test and get VOC What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4 out of 5

"User Testing helps you build your product right"

What do you like best about UserTesting? - Like how quickly you get the desired feedback from a big pool of users. - The test environment is quick and easy to setup.

AU

Anonymous User

10/15/19

4 out of 5

"Super fast and easy to use"

What do you like best about UserTesting? Super easy to set up a test, and within hours (sometimes minutes), you get relevant feedback. There's no reason even the smallest creative decision should not be driven by user testing when it's so simple.

AU

Anonymous User

10/15/19

4 out of 5

"Allowing stakeholders to understand deeper product issues."

What do you like best about UserTesting? Understanding insights and issues direct from our guests helps us to get business backing to support positive change across our digital platforms.

AU

Anonymous User

10/15/19

4 out of 5

"Great tool for customer insights"

What do you like best about UserTesting? It's great to be able to watch users talk through tasks so you can understand their thought process. It's also really useful to be able to show customers our site vs. competitors to get their feedback.

AA

alex a

10/15/19

4 out of 5

"amazing insights platform if you have the time and organization to get it moving"

What do you like best about UserTesting? the videos of users trying out the platform and hearing what their inner thoughts are on your test. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

3.5 out of 5

"It does what it is supposed to "

What do you like best about UserTesting? Fast recruitment, highlight reels, options for live convos What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4 out of 5

"Easy to Use"

What do you like best about UserTesting? I was designing a panel screener and the platform was easy to navigate and understand what I needed to do What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4 out of 5

"Essential software for any UX team"

What do you like best about UserTesting? UserTesting enables us to quickly test and iterate on every detail of our platform with ease What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].