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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1091-1100 out of 1263

MM

Meredith M

10/15/19

4.5 out of 5

"User Testing for Quick Wins!"

What do you like best about UserTesting? User Testing helps me target really specific user groups through their panels of participants and allows me to save these user groups for quick test access later. I love being able to annotate video clips with quick notes so I can more efficiently aggregate highlights to share with my team.

CG

Caitlin G

10/15/19

5 out of 5

"Invaluable Insights"

What do you like best about UserTesting? The ability to get unbiased feedback about the functionality and usability of our products. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

5 out of 5

"Usertesting and Live Conversation!"

What do you like best about UserTesting? Live Conversation has been a key component of my research toolkit! It will allow us to work quickly and efficiently and makes the democratization of our research easier in a business with multiple stakeholders and priorities!

AU

Anonymous User

10/15/19

5 out of 5

"Get insights FAST!"

What do you like best about UserTesting? My favorite feature is that how quickly you get sessions filled. Less time waiting means you can act on your findings quicker and iterate faster.

AU

Anonymous User

10/15/19

5 out of 5

"Easy set-up, fast results, competent testers"

What do you like best about UserTesting? How fast tests are picked up once launched. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

5 out of 5

"Quick hit user research sessions "

What do you like best about UserTesting? I def. like the ease of use and the ability to create a user test in seconds to end conversations that don't matter. At the end of the day, it's about the user.

AU

Anonymous User

10/15/19

4.5 out of 5

"Quick and Easy Product Validation"

What do you like best about UserTesting? I love the fast turnaround time! It's so easy to spin up a quick test and gather insights from real users in a matter of hours. It's great for quick gut checks to validate our designs. I love that we can skip the recruiting process which can sometimes take the most time.

SH

Shawn H

10/15/19

4.5 out of 5

"Meets a lot of our business needs"

What do you like best about UserTesting? Being able to test with a large number of potential participants, What do you dislike about UserTesting?

DB

Dan B

10/15/19

4 out of 5

"Usertesting makes understanding easier"

What do you like best about UserTesting? The repository of pre-created questions and testing patterns makes it easy to get tests up and running with minimal investment.

AU

Anonymous User

10/15/19

5 out of 5

"I can always depend on UserTesting to connect me with my target users effectively and efficiently."

What do you like best about UserTesting? UserTesting allows me to turn around quality research in an incredibly short turn around time. I can connect with Live Conversations in what feels like minutes, and collect extremely valuable footage of users on our site within a few hours.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].