spotsaas-logo
Get Listed

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in May 2025: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Request a Quote

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1081-1090 out of 1263

AU

Anonymous User

10/29/19

3.5 out of 5

"Like it but..."

What do you like best about UserTesting? Large user base to collect data, a lot of options for different types of tests What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

3.5 out of 5

"Provides value, but many desired features are in development or higher priced features"

What do you like best about UserTesting? It has helped me gather invaluable data. What do you dislike about UserTesting?

AU

Anonymous User

10/26/19

4.5 out of 5

"Allows you to check your new release or product "

What do you like best about UserTesting? The honesty of user thinking out loud on your project What do you dislike about UserTesting?

AU

Anonymous User

10/23/19

3 out of 5

"Fast, convenient, but clunky. Look"

What do you like best about UserTesting? Convenient, timely, fast. Fairly easy to set up and run basic usability and concept tests. What do you dislike about UserTesting?

TY

Tina Y

10/20/19

2.5 out of 5

"Usertesting is doing video surveys to make cash"

What do you like best about UserTesting? I like that there are many opportunities to review different things and earn money. What do you dislike about UserTesting?

CG

Caitlin G

10/15/19

5 out of 5

"Invaluable Insights"

What do you like best about UserTesting? The ability to get unbiased feedback about the functionality and usability of our products. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

5 out of 5

"Usertesting and Live Conversation!"

What do you like best about UserTesting? Live Conversation has been a key component of my research toolkit! It will allow us to work quickly and efficiently and makes the democratization of our research easier in a business with multiple stakeholders and priorities!

AU

Anonymous User

10/15/19

5 out of 5

"I can always depend on UserTesting to connect me with my target users effectively and efficiently."

What do you like best about UserTesting? UserTesting allows me to turn around quality research in an incredibly short turn around time. I can connect with Live Conversations in what feels like minutes, and collect extremely valuable footage of users on our site within a few hours.

JS

Jaime S

10/15/19

5 out of 5

"Content designer"

What do you like best about UserTesting? User testing makes testing available to all people, regardless of job role or industry. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

5 out of 5

"Get insights FAST!"

What do you like best about UserTesting? My favorite feature is that how quickly you get sessions filled. Less time waiting means you can act on your findings quicker and iterate faster.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].