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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1081-1090 out of 1263

AU

Anonymous User

10/29/19

4.5 out of 5

"Awesome tool to capture pain points on site"

What do you like best about UserTesting? The platform is an awesome way to capture pain points on the site. It's also really quick and easy to use. What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

5 out of 5

"Quick and easy way to get customer insights"

What do you like best about UserTesting? I like that UserTesting allows you to quickly get in contact with users and get feedback on products or features right away

AU

Anonymous User

10/26/19

4.5 out of 5

"Allows you to check your new release or product "

What do you like best about UserTesting? The honesty of user thinking out loud on your project What do you dislike about UserTesting?

AU

Anonymous User

10/23/19

3 out of 5

"Fast, convenient, but clunky. Look"

What do you like best about UserTesting? Convenient, timely, fast. Fairly easy to set up and run basic usability and concept tests. What do you dislike about UserTesting?

TY

Tina Y

10/20/19

2.5 out of 5

"Usertesting is doing video surveys to make cash"

What do you like best about UserTesting? I like that there are many opportunities to review different things and earn money. What do you dislike about UserTesting?

SJ

starr j

10/15/19

4.5 out of 5

"Great platform for fast and meaningful insights"

What do you like best about UserTesting? The speed at which we can get feedback from real people! What do you dislike about UserTesting?

MM

Meredith M

10/15/19

4.5 out of 5

"User Testing for Quick Wins!"

What do you like best about UserTesting? User Testing helps me target really specific user groups through their panels of participants and allows me to save these user groups for quick test access later. I love being able to annotate video clips with quick notes so I can more efficiently aggregate highlights to share with my team.

AU

Anonymous User

10/15/19

5 out of 5

"usertesting empathy review"

What do you like best about UserTesting? the ability to test at scale - access to panel of professional users that target demographics of our users. What do you dislike about UserTesting?

AU

Anonymous User

10/15/19

4.5 out of 5

"Quick and Easy Product Validation"

What do you like best about UserTesting? I love the fast turnaround time! It's so easy to spin up a quick test and gather insights from real users in a matter of hours. It's great for quick gut checks to validate our designs. I love that we can skip the recruiting process which can sometimes take the most time.

JS

Jaime S

10/15/19

5 out of 5

"Content designer"

What do you like best about UserTesting? User testing makes testing available to all people, regardless of job role or industry. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].