NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Get Pricing Details

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1071-1080 out of 1263

DZ

Deb Z

10/29/19

5 out of 5

"Great multi-purpose insights tool"

What do you like best about UserTesting? As long as you can get budget for an account, it's a great tool for bringing rich qualitative insights to an enterprise without the lead time and headache of using a third party recruiter.

BL

Bowie L

10/29/19

5 out of 5

"Quick and convenient feedback"

What do you like best about UserTesting? I like the efficiency of UserTesting to get quality feedback and the note-taking feature, which makes it really easy to time stamp and pull quotes and flag key insights.

KL

Kelsey L

10/29/19

5 out of 5

"Saving time and accelerating research"

What do you like best about UserTesting? UserTesting.com allows our team to spin up a test in a few hours vs. weeks of planning and recruiting. What do you dislike about UserTesting?

BL

Bowie L

10/29/19

5 out of 5

"Quick and convenient feedback"

What do you like best about UserTesting? I like the efficiency of UserTesting to get quality feedback and the note-taking feature, which makes it really easy to time stamp and pull quotes and flag key insights.

AU

Anonymous User

10/29/19

3.5 out of 5

"Provides value, but many desired features are in development or higher priced features"

What do you like best about UserTesting? It has helped me gather invaluable data. What do you dislike about UserTesting?

JP

Jeff P

10/29/19

5 out of 5

"User testing removes excuses for not testing"

What do you like best about UserTesting? Easy to get a test up and running quickly and get insights quickly. Also, the video review and editing. What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

5 out of 5

"Quick and easy way to get customer insights"

What do you like best about UserTesting? I like that UserTesting allows you to quickly get in contact with users and get feedback on products or features right away

AU

Anonymous User

10/29/19

4.5 out of 5

"Great tool for fast feedback"

What do you like best about UserTesting? Quick turnaround time, extensive panel, cooperative participants, great chat support What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

4.5 out of 5

"Unmoderated Testing"

What do you like best about UserTesting? I like that the platform gives very fast insights and let's us reach out to remote audiences. What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

4.5 out of 5

"Great way to test your MVP"

What do you like best about UserTesting? I loved the fact that I could select the demographic of the testers. Adding to that I got the project completed very fast which was great!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].