spotsaas-logo
Get Listed

9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in May 2025: User Ratings, Pros & Cons

Get valuable insights straight from your users.

4.1

Add to compare

UserTesting offers custom pricing plan

Request a Quote

UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Expert's Review

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1071-1080 out of 1263

BL

Bowie L

10/29/19

5 out of 5

"Quick and convenient feedback"

What do you like best about UserTesting? I like the efficiency of UserTesting to get quality feedback and the note-taking feature, which makes it really easy to time stamp and pull quotes and flag key insights.

AU

Anonymous User

10/29/19

4.5 out of 5

"Awesome tool to capture pain points on site"

What do you like best about UserTesting? The platform is an awesome way to capture pain points on the site. It's also really quick and easy to use. What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

4.5 out of 5

"Great way to test your MVP"

What do you like best about UserTesting? I loved the fact that I could select the demographic of the testers. Adding to that I got the project completed very fast which was great!

AU

Anonymous User

10/29/19

4.5 out of 5

"Unmoderated Testing"

What do you like best about UserTesting? I like that the platform gives very fast insights and let's us reach out to remote audiences. What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

4.5 out of 5

"Great tool for fast feedback"

What do you like best about UserTesting? Quick turnaround time, extensive panel, cooperative participants, great chat support What do you dislike about UserTesting?

KA

Ki A

10/29/19

4 out of 5

"some challenges for larger teams, but amazing to connect with customers"

What do you like best about UserTesting? scaling and expanding our teams' connections with customers What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

4 out of 5

"A helpful part of a healthy design process"

What do you like best about UserTesting? User testing provides a lightweight way of gathering data from a large number of participants spread across a wide demographic that I can customize.

NY

Nathan Y

10/29/19

4 out of 5

"Speeds up our evaluative research timeline!"

What do you like best about UserTesting? I like that I can send out unmoderated studies. This makes the turnaround on quick tests very beneficial to our designers What do you dislike about UserTesting?

RL

Rob L

10/29/19

4 out of 5

"Large panel, fast insights, limited test types"

What do you like best about UserTesting? I like the fact that I can tap a large community of valid users quickly to gain insights into what my team is working on within a day.

AU

Anonymous User

10/29/19

3.5 out of 5

"Like it but..."

What do you like best about UserTesting? Large user base to collect data, a lot of options for different types of tests What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].