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9.7

Spot Score

UserTesting - UX Software

UserTesting Reviews in June 2026: User Ratings, Pros & Cons

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4.1

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UserTesting Reviews & Ratings

4.1

Very Good

Based on 2396 ratings & 1263 reviews

Rating Distribution

Excellent

(782)

Very Good

(259)

Good

(44)

Poor

(53)

Terible

(125)

Spotsaas Editor’s POV

UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more

UserTesting pros and cons

  • Enables users to earn extra income by participating in tests and interviews.

  • User-friendly interface, making it easy to sign up and start testing.

  • Provides a platform for quick feedback and user reviews on products and services.

  • Legitimate platform that pays users as promised, offering a source of additional income.

  • Lack of adequate customer support, leading to frustration when users encounter issues.

  • Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.

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Showing 1061-1070 out of 1263

KL

Kelsey L

10/29/19

5 out of 5

"Saving time and accelerating research"

What do you like best about UserTesting? UserTesting.com allows our team to spin up a test in a few hours vs. weeks of planning and recruiting. What do you dislike about UserTesting?

DZ

Deb Z

10/29/19

5 out of 5

"Great multi-purpose insights tool"

What do you like best about UserTesting? As long as you can get budget for an account, it's a great tool for bringing rich qualitative insights to an enterprise without the lead time and headache of using a third party recruiter.

RL

Rob L

10/29/19

4 out of 5

"Large panel, fast insights, limited test types"

What do you like best about UserTesting? I like the fact that I can tap a large community of valid users quickly to gain insights into what my team is working on within a day.

AU

Anonymous User

10/29/19

4 out of 5

"A helpful part of a healthy design process"

What do you like best about UserTesting? User testing provides a lightweight way of gathering data from a large number of participants spread across a wide demographic that I can customize.

JP

Jeff P

10/29/19

5 out of 5

"User testing removes excuses for not testing"

What do you like best about UserTesting? Easy to get a test up and running quickly and get insights quickly. Also, the video review and editing. What do you dislike about UserTesting?

KA

Ki A

10/29/19

4 out of 5

"some challenges for larger teams, but amazing to connect with customers"

What do you like best about UserTesting? scaling and expanding our teams' connections with customers What do you dislike about UserTesting?

AU

Anonymous User

10/29/19

3.5 out of 5

"Very good and efficient testing"

What do you like best about UserTesting? Usertesting is very helpful to us because it allows us to do small tests with very fast results. It's easy to get candidate even while screening with medical condition like we do

AU

Anonymous User

10/29/19

3.5 out of 5

"Like it but..."

What do you like best about UserTesting? Large user base to collect data, a lot of options for different types of tests What do you dislike about UserTesting?

NY

Nathan Y

10/29/19

4 out of 5

"Speeds up our evaluative research timeline!"

What do you like best about UserTesting? I like that I can send out unmoderated studies. This makes the turnaround on quick tests very beneficial to our designers What do you dislike about UserTesting?

JH

Jessica H

10/29/19

5 out of 5

"Review Title"

What do you like best about UserTesting? I like the speed at which I can get insights. I like the ability to make video clips. What do you dislike about UserTesting?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].