9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 1001-1010 out of 1263
NS
Noah S
03/27/20
"Powerful tool for quick insights"
What do you like best about UserTesting? Flexibility in targeting and question creation What do you dislike about UserTesting?
JC
Jason C
03/27/20
"UserTesting Review"
What do you like best about UserTesting? I like the large and diverse audience that you have built. Very easy to complete testing. What do you dislike about UserTesting?
AU
Anonymous User
03/27/20
"Great Experience with User Testing!"
What do you like best about UserTesting? The ability to source rapidly is amazing. I really appreciate it's ability to help us scale our research practice What do you dislike about UserTesting?
UI
User in Biotechnology
03/27/20
"Fantastic for lightweight iterative testing of non-sensitive projects"
What do you like best? Rapid feedback, easy to iterate on projects and get directional feedback. Easy to use and rapidly improving. Extremely responsive customer support.
UI
User in Newspapers
03/27/20
"review"
What do you like best? Transcripts and data for individual tests What do you dislike?
AU
Anonymous User
03/27/20
"review"
What do you like best about UserTesting? Transcripts and data for individual tests What do you dislike about UserTesting?
AU
Anonymous User
03/27/20
"Fantastic for lightweight iterative testing of non-sensitive projects"
What do you like best about UserTesting? Rapid feedback, easy to iterate on projects and get directional feedback. Easy to use and rapidly improving. Extremely responsive customer support.
CO
Christina Ofosu
03/26/20
Class action needed for this company!!
Don’t even bother. First, you do test and they find a way to say it wasn’t up to par or their standard so they will not pay you! They come up with some poor excuse mentioning their client and how your test had background noise or it wasn’t thorough so they won’t pay you! You spend so much time trying to get qualified just to not get qualified for the test. Plenty of other companies out that are much better than usertesting.
CO
Christina Ofosu
03/26/20
Class action needed for this company!!
Don’t even bother. First, you do test and they find a way to say it wasn’t up to par or their standard so they will not pay you! They come up with some poor excuse mentioning their client and how your test had background noise or it wasn’t thorough so they won’t pay you! You spend so much time trying to get qualified just to not get qualified for the test. Plenty of other companies out that are much better than usertesting.
UI
User in Consumer Goods
03/11/20
"Makes getting quality insight easy!"
What do you like best? It's easy to get quality customer insight with the tools UserTesting.com enables users with.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].