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Userpilot - Digital Adoption Platform Software

Userpilot Reviews in May 2025: User Ratings, Pros & Cons

Enhance customer experience and engagement with Userpilot.

4.7

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Userpilot Reviews & Ratings

4.7

Excellent

Based on 135 ratings & 237 reviews

Rating Distribution

Excellent

(200)

Very Good

(34)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Userpilot has garnered praise for its ease of use and robust features, making it a standout choice for enhancing user adoption and engagement. Users appreciate the platform's intuitive interface, which streamlines the creation of personalized onboarding flows, tooltips, and in-app messages without requiring extensive technical knowledge. The tool's segmentation ...Read more

Userpilot pros and cons

  • Intuitive and user-friendly interface, making it easy for users with little technical expertise to create engaging content.

  • Continuously rolling out new features and improvements, enhancing the tool's capabilities over time.

  • Efficient content creation with themes, templates, and duplicate options for creating various content variations seamlessly.

  • Excellent customer support, with fast responses and helpful assistance, including video screens and calls for issue resolution.

  • Newcomers may find the richness of features and customizations intimidating, requiring proper support for effective usage.

  • Limited selection in the Marketplace for additional apps and connectors, restricting access to advanced functionalities.

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Showing 151-160 out of 237

FL

Francois L

06/08/22

5 out of 5

"Great product, deliver the value"

What do you like best about Userpilot? Easy to deploy in-app guidance Great NPS module

CM

Cian M

05/04/22

5 out of 5

"Brilliant product, even better support."

What do you like best about Userpilot? The ease of building with Userpilot makes the process of designing flows and experiences an enjoyable process. What do you dislike about Userpilot?

EH

Evandro Hadlich V

04/20/22

5 out of 5

"The Userpilot meets the needs of my company and my customers."

What do you like best about Userpilot? Ease of creation of flows, and speed of publication for the end user. Intuitive design makes the creative team's work easier. Allows integration with other software. Customer support service is fast and responsive.

TC

TaĆ­s C

04/19/22

5 out of 5

"Easy setup. Incredibly fast and thoughtful support. Very intuitive results!"

What do you like best about Userpilot? With Userpilot it is possible to make the customer experience more intuitive and personalized, through Flows, spotlights, checklists and resource center. It is a great advantage over the competition because the customer has a self-guided experience and we have more scalability

AU

Anonymous User

04/19/22

1.5 out of 5

"NPS with no rolling reporting"

What do you like best about Userpilot? NPS is available but that is about all we I use. What do you dislike about Userpilot?

ES

Errol S

03/14/22

5 out of 5

"The Mafia Boss Game"

What do you like best about Userpilot? ease of design customization, great support and follow up What do you dislike about Userpilot?

OG

Oscar G

03/08/22

5 out of 5

"Powerful and insightful software!"

What do you like best about Userpilot? Userpilot is a very easy-to-use tool that empowers us to quickly build tours, flows, and experiences as we quickly iterate on our product and launch new features.

CM

Corinna M

03/01/22

4.5 out of 5

"Onboarding experiences without involving developers"

What do you like best about Userpilot? Once installed, Marketing and UX teams can create experiences without needing dev time. The Userpilot interface is quite intuitive to use.

CM

Corinna M

03/01/22

4.5 out of 5

"Onboarding experiences without involving developers"

What do you like best about Userpilot? Once installed, Marketing and UX teams can create experiences without needing dev time. The Userpilot interface is quite intuitive to use.

AB

Abhijeet B

02/24/22

4 out of 5

"One of the best guided tool in the market"

What do you like best about Userpilot? There is minimal developer effort required. What do you dislike about Userpilot?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].