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9.6

Spot Score

Userlytics - UX Software

Userlytics Reviews in June 2026: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

4.22

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Userlytics Reviews & Ratings

4.22

Very Good

Based on 352 ratings & 352 reviews

Rating Distribution

Excellent

(233)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Spotsaas Editor’s POV

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 311-320 out of 352

JV

jarmila Vlčková

09/19/20

1 out of 5

They didn't pay me.

Date of experience: September 20, 2020

CC

Charles Cates

09/17/20

1 out of 5

Not Worth It

Don't waste your time. Check this site everyday and have notifications set up and still havent seen a single survey.

AJ

Arora Jasmine

09/14/20

5 out of 5

A very great experience and the service…

A very great experience and the service is top Thanks testing support for help.

AJ

Arora Jasmine

09/14/20

5 out of 5

A very great experience and the service…

A very great experience and the service is top Thanks testing support for help.

BL

Blog lover

08/18/20

1 out of 5

Apparently

Apparently, so bad. There many issue that need to be solve.

MP

Mariné P

08/04/20

5 out of 5

"Great tool and great team!"

What do you like best about Userlytics? Simple and user friendly platform. Learning curve is not steep and Ryan McCourt and team are always accessible and ready to help! Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform. Biggest differentiator is the level of support from Ryan and team. They're super knowledgeable, kind, patient, and always willing to help! They are ...

Read more

MP

Mariné P

08/04/20

5 out of 5

"Great tool and great team!"

What do you like best about Userlytics? Simple and user friendly platform. Learning curve is not steep and Ryan McCourt and team are always accessible and ready to help! Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform. Biggest differentiator is the level of support from Ryan and team. They're super knowledgeable, kind, patient, and always willing to help! They are ...

Read more

AU

Anonymous User

08/03/20

5 out of 5

"Great platform for user testing"

What do you like best about Userlytics? It is easy to recruit very specific participants, and you can now do live testing as well as recorded. Great customer support. What do you dislike about Userlytics? The UI was a bit confusing at first, but they are working on improving it. What problems is Userlytics solving and how is that benefiting you? We are getting better insights on the UI and UX of our app from real world people.

AU

Anonymous User

08/03/20

5 out of 5

"Great platform for user testing"

What do you like best about Userlytics? It is easy to recruit very specific participants, and you can now do live testing as well as recorded. Great customer support. What do you dislike about Userlytics? The UI was a bit confusing at first, but they are working on improving it. What problems is Userlytics solving and how is that benefiting you? We are getting better insights on the UI and UX of our app from real world people.

UI

User in Health, Wellness and Fitness

08/03/20

5 out of 5

"Great platform for user testing"

What do you like best? It is easy to recruit very specific participants, and you can now do live testing as well as recorded. Great customer support. What do you dislike? The UI was a bit confusing at first, but they are working on improving it. What problems are you solving with the product? What benefits have you realized? We are getting better insights on the UI and UX of our app from real world people.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].