9.6
Spot Score
Userlytics Reviews in June 2026: User Ratings, Pros & Cons
Transforming user experience, one study at a time.
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Starts from $49 / User
Userlytics Reviews & Ratings
Spotsaas Editor’s POV
Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more
Userlytics pros and cons
Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.
Quick and responsive assistance from the support team for setting up tests and analyzing results.
Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.
User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.
Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.
Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.
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Showing 301-310 out of 352
AU
Anonymous User
12/16/20
"Our UX Team is very happy with the tools and participants that Userlytics provides."
What do you like best about Userlytics? High quality participants, even for profiles that are difficult to find. What do you dislike about Userlytics? The beta version of the Live Conversation has been functional with minor usability issues. I would love to see some future improvements (e.g. Note taking field, transcription feature, screen sharing possibility for moderators) that would make the Live Conversation an extremely powerful tool. What problems is Userlytics solving and how is that ...
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AU
Anonymous User
12/14/20
"Good and Bad"
What do you like best about Userlytics? The Userlytics team rewards credits back with little-to-no questions asked for technical issues their platform or other platforms (Figma, InVision) introduce to tests. They have gone a long way to help us discover technical issues in prototyping software we're using. They feel like a small enough team where your voice is heard, even if not always right away. Also, for what you get, the price is about as economical as it gets. What do you dislike about ...
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AT
Aaron Thomas
12/08/20
Not worth the headache!
Not worth the headache!The buggiest software you should never use. Do yourself a favor and do not buy into this tool. There are so many other similar tools that do such a better job. To break it down; the interface makes no sense, customers will not understand how to use it, your own employees will run into constant issues using it, the customer service is hit or miss.
RP
Roshan Pathak
11/20/20
This is why because I have tried a lot…
This is why because I have tried a lot to make some tests but even time it displays no activities. So why do we waste time. And making a good suggestion for your human beings team represent yourself as a humankind. You just got only the life to serve people.... so be honest... with every human beings impartially .
GR
Gabriel RM
11/16/20
Excellent and trustworthy platform
Excellent and trustworthy platform
GR
Gabriel RM
11/16/20
Excellent and trustworthy platform
Excellent and trustworthy platform
AD
Anna d
11/02/20
"Strong Tool at a Great Price"
What do you like best about Userlytics? The tool is easy to use, works well, and it's key to identify some core UX problems that our current and upcoming features have. The quality of the testers is good and the customer support is great. Finally, the quality-price relationship is unbeatable: They offer the same or almost the same features as the big players of their market at a way lower price. What do you dislike about Userlytics? The fact that two users can't work on the same project, ...
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AD
Anna d
11/02/20
"Strong Tool at a Great Price"
What do you like best about Userlytics? The tool is easy to use, works well, and it's key to identify some core UX problems that our current and upcoming features have. The quality of the testers is good and the customer support is great. Finally, the quality-price relationship is unbeatable: They offer the same or almost the same features as the big players of their market at a way lower price. What do you dislike about Userlytics? The fact that two users can't work on the same project, ...
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PC
Patrick C
09/29/20
"Great product, but what really sets Userlytics apart is the incredible customer service."
What do you like best about Userlytics? We have a single point-of-contact who is always there for us to help out with any questions or problems. It's great to have a human being from Userlytics who's really on our side, and has an in-depth understanding not only of Userlytics, but how it can work for our startup. What do you dislike about Userlytics? It's a relatively expensive service, and although it's definitely good value for money it can be frustrating when you don't learn as much as ...
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SF
Shahryar Far
09/24/20
scam site dont weast your time in this…
scam site dont weast your time in this site
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].