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9.6

Spot Score

Userlytics - UX Software

Userlytics Reviews in June 2026: User Ratings, Pros & Cons

Transforming user experience, one study at a time.

4.22

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Userlytics Reviews & Ratings

4.22

Very Good

Based on 352 ratings & 352 reviews

Rating Distribution

Excellent

(233)

Very Good

(70)

Good

(5)

Poor

(11)

Terible

(33)

Spotsaas Editor’s POV

Userlytics offers a comprehensive platform for conducting user testing, providing a powerful and easy-to-use interface that supports Testflight and Android testing. Users appreciate the ability to identify UX issues effectively and the quick availability of results. The platform's organization by teams and projects streamlines complex processes, enhancing user ...Read more

Userlytics pros and cons

  • Userlytics is one of the only companies that supports Testflight and Android testing, with an easy-to-use interface and powerful functionality.

  • Quick and responsive assistance from the support team for setting up tests and analyzing results.

  • Enables gathering customer feedback 10x faster and cheaper than traditional methods, building trust with development teams.

  • User-friendly and intuitive platform for conducting user testing with collaboration tools and the ability to bring your own testers.

  • Users may face challenges with the pricing model, finding it confusing and needing reminders for credit usage and test costs.

  • Some users have reported occasional issues with the quality of respondents, requiring support to replace respondents.

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Showing 241-250 out of 352

AU

Anonymous User

02/10/22

4.5 out of 5

"Nate and the rest of the team were very responsive to all my inquiries."

What do you like best about Userlytics? The account manager and ease of working with the userlytics staff What do you dislike about Userlytics? the charges on credits that's a tools limitation (e.g. mobile testing); needs improvement on the overall usability of the tool What problems is Userlytics solving and how is that benefiting you? Getting timely design feedback.

JF

Jenny F

01/24/22

4 out of 5

"Comprehensive and Easy to Use"

What do you like best about Userlytics? Building tests in Userlytics is simple and straightforward. The builder walks you through each step, so you don't have to worry about forgetting anything. The templated questions make it very easy to build your usability test. The results dashboard is also very comprehensive, with the ability to create highlight reels, tag, bookmark, download, share, rate, transcribe, etc. Everything we're looking for. What do you dislike about Userlytics? We have a ...

Read more

KP

Kristina P

01/23/22

5 out of 5

"Quick and Easy Survey's"

What do you like best about Userlytics? I like that I get a lot of surveys to answer throughout the week and month. I am use to these types of sites lacking with the amount of surveys you can take and they never disappoint. On the flip side we able to send out surveys to our clients to find out what we need to do to improve. What do you dislike about Userlytics? I dislike that a lot of their big-money surveys require to take them at really awkward times. They are always offering slots that ...

Read more

AU

Anonymous User

01/13/22

4 out of 5

"Satisfactory tool for user testing"

What do you like best about Userlytics? I have been using this tool for last eight months. It is less expensive as compared with other tools like UserTesting. Setting up the tests is effortless and efficient. What do you dislike about Userlytics? Its reporting features can be improved. It doesn't provide enough accurate data for A/B testing. Also, every user has their own dashboard with tests and reports, and even the admin cannot access it. You need to connect with your customer success ...

Read more

LM

Laurens Moet

12/27/21

4 out of 5

Updated review: Previous unfortunate experience was made right

Back in late december 2021 I completed a test for them that was wrongly turned down, I posted a review here because this made me angry but they have recently contacted me as you can see below, and they made it right. I absolutely appreciate them taking the effort and will be trying to test with them again.

MS

Mane S. Rivera

12/24/21

5 out of 5

Great work

The best experience to work with Userlytics, they have a great oportunities to earn.

AU

Anonymous User

12/05/21

5 out of 5

"Great platform for understanding what your user truly needs"

What do you like best about Userlytics? You get to see the user's reaction live while using your product. Besides analytics, this helps you understand the user's needs. What do you dislike about Userlytics? Sometimes they use her tests are faulty. At times we have received the videos with the no audio. What problems is Userlytics solving and how is that benefiting you? We are trying to better understand how her users react to our application's versions. Do they find it difficult? Can they ...

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TG

Tyrone G

11/18/21

5 out of 5

"Innovative Platform!"

What do you like best about Userlytics? I like that you can actulally get a lot of studies sent directly to your email that you can qualify for. Also the pre qualifiers are not that hard and you can qualify for a lot of studies. What do you dislike about Userlytics? I do wish that they had higher pay outs on their test. Even though you get a lot of the higher pay outs would make more sense because some of the tests can take a while to finish. What problems is Userlytics solving and how is ...

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TN

Tom Niall Brown

11/18/21

2 out of 5

Signed up a month ago and i've only had…

Signed up a month ago and i've only had one test come through since signing up. They paid fine, but one test sent through in a month is a bit pathetic.

TN

Tom Niall Brown

11/18/21

2 out of 5

Signed up a month ago and i've only had…

Signed up a month ago and i've only had one test come through since signing up. They paid fine, but one test sent through in a month is a bit pathetic.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].